This department is responsible for the computing, networking, telephone and information systems of the University. The office is also the home of the Help Desk with Information Support Specialists who service the University community needs for PC, telephone, and Cable TV service as well as audio/visual requests.
Contact the Helpdesk: By email: Helpdesk@ben.edu, by phone: (630) 829-6684, or in person: third floor of Kindlon Hall, near the Library. Hours are:
Monday - Thursday: 7:30 a.m. - Midnight
Friday: 7:30 a.m. - 6:00 p.m.
Saturday: 8:30 a.m. - 5:00 p.m.
Sunday: 8:30 a.m. - Midnight
Audio Visual Technician: 7 days a week: 8:00 a.m. - 10:00 p.m.
Contact via the Helpdesk during these hours; other times call (630) 829-6610. If no answer, call Public Safety at (630) 829-6666 and ask them to page the on-duty A.V. Technician.
Online MBA, MPH, or MED Students Technical Support: 7 days a week: 24 hours a day: Call 1-866-291-1166.
Chief Information Officer: Monday - Friday: 8:00 a.m. - 5:00 p.m.
Charles (Randy) Williams: By email: CWilliams@ben.edu or phone: (630) 829-6025.