Technologies

Wi-Fi HotSpots

Benedictine University Wireless HotSpots are available in a number of campus locations. Use of these HotSpots is free to Benedictine students, faculty, staff and sponsored guests.

Instructions

Benedictine University Wireless HotSpots are available in a number of campus locations. Use of these HotSpots is free to Benedictine students, faculty, staff and sponsored guests.

You will need proper authentication credentials (i.e., username and password) to log onto the wireless network. All Benedictine students, faculty and staff with a valid network account can use these same credentials for the wireless network. Benedictine University guests should arrange for their sponsor to request guest wireless credentials for them ahead of time by calling the Help Desk at x6684.

You must also have a properly installed wireless adapter on your mobile device. Most new laptops are wirelessly enabled already.

Wireless HotSpot Instructions:

  • Wireless On. Verify your wireless device is ON. (Macintosh users should also verify their Airport is set to ON.)
  • Choose Network. When in range of a Benedictine wireless HotSpot, most devices will automatically recognize the "BENU-STUD", "BENU-STAFF", and "BENU-GUEST" networks.
  • Connect. Click to connect to the appropriate network. If a "Not Encrypted" warning window opens, click on "Connect Anyway". When you’re connected, the appropriate network should show as "Connected".
  • Open Browser. Open a browser, such as Internet Explorer, Firefox or Safari.
  • Register. When connecting to the BENU-STAFF network or BENU-STUD network, you will be redirected to the Benedictine University Registration page.
  • Update. Follow the appropriate links and proceed with the registration process to verify you have a properly patched operating system, up-to-date anti-virus software and up-do-date anti-spyware software. Instructions are included within the registration pages for your convenience.
  • Log On. When connecting to the BENU-GUEST network, the browser will open and you will be redirected to the Wireless Login page. You are required to provide your guest wireless credentials in order to access the Internet.
  • Accept Certificate. During your initial log on, you may be prompted to accept Benedictine’s wireless server certificate. Click the appropriate button to accept it.
  • Surf. When a successful login has been made, your browser will be redirected to the default browser home page. If you are able to surf from one web site to another, you are on the Benedictine wireless network.
  • Caveat. These Wireless HotSpot instructions provide Internet access only, not printing or network access to Benedictine University resources. You may use BenUConnect to access network resources at .http://www.ben.edu/BenUConnect

Please contact the Benedictine University Help Desk at x6684 with questions or for assistance.

Locations

Wireless HotSpot Locations:

  • Kindlon Hall, Library, 3rd, 4th, and 5th Floors
  • Krasa Center Fireside Lounge
  • Krasa Center East Side Dining Hall
  • Birck Hall, 1st Floor
  • Birck Hall, 2nd Floor, South Hallway
  • Birck Hall, 3rd Floor, North Hall
  • Scholl Hall Stairwells
  • Sports Complex
  • The Coal Ben

If you have questions or problems contact the Help Desk at (630) 829-6684.

If you have any questions about the wireless network, or have suggestions on new locations that you'd like to see wireless access, send an email to itsuggestions@ben.edu.

Network and Voicemail Request Form

The Department Head or department supervisor completes this form online. Fill in the requested information and email as an attachment to Helpdesk@ben.edu. Department Head or Supervisor email address will be treated as the signature. In order to minimize data entry errors, handwritten forms WILL NOT BE ACCEPTED.