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CURRICULUM VITA
Dr.
Ramkrishnan (Ram) V. Tenkasi
Ph.D. Program in Organization Development and
Change
Department of Management and Organizational
Behavior
Benedictine University
5700, College
Road
Lisle, IL 60532
Tel: (630) 829-6212
Fax: (630) 829-6211
E-mail: rtenkasi@ben.edu
or
E-mail: tenkasi@msn.com
| EDUCATION |
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Ph.D. in Organizational Behavior,
Weatherhead School of Management, Case Western Reserve
University, Cleveland, Ohio. (1994)
M.S. in Organization Development, College of Business
Administration, Bowling Green State University, Bowling Green,
Ohio. (1990) |
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| EMPLOYMENT
EXPERIENCE |
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Professor
Ph.D. Program in Organization Development and
Change
Department of Management and Organizational
Behavior
Benedictine
University
(2003-present)
Associate Professor
(Tenured: March 2000)
Ph.D. Program in Organization
Development and Change
Department of Management and
Organizational Behavior
Benedictine
University
(1998-2003)
Research Director
Scholar-Practitioner Institute
(SPI)
Benedictine University
(2001 - present)
Assistant Research Professor
Center For Effective
Organizations
Marshall School of Business
(1993 to
1998)
Instructor
Weatherhead School of
Management
Case Western Reserve University
Cleveland,
OH- 44106
(1990-1993)
Graduate Teaching and Research Assistant
College of
Business Administration
Bowling Green State
University
Bowling Green, OH- 42103
(1985-1987)
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| TEACHING
EXPERIENCE |
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At Benedictine University
| PhD Courses: |
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Seminar in Philosophy of Science (PhD 735)
Seminar
in Organization Theory & Change (PhD 736)
Seminar
in Qualitative Research Methods (PhD 812)
Seminar in
Quantitative Research Methods (PhD 813)
Seminar in
Mixed Methods: Integrating Quantitative and Qualitative
Research (PhD 891B)
Organizational and Process
Consultation (PhD 884)
Seminar in Advanced Topics in
Organization Change: Int'l Org Development and Advanced
Seminar in Org & Socio-technical Systems (PhD
891C) |
| MBA/MOB Courses: |
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Group Dynamics
Organizational
Analysis |
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| At University of Southern
California: |
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Organization Learning and Knowledge -
Executive MBA program
Independent Study Courses for
PhD students (MGT 600) |
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| At Case Western Reserve University MBA
level courses: |
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Organization Theory and Analysis (ORBH
412)
Individual and Group Development (ORBH
403)
Management Assessment and Development (MGT
403)
Behavioral Sciences in Management (ORBH
402)
Principles of Management (ORBH 250) |
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| At Bowling Green State University
Undergraduate level courses: |
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Principles of Management (MGT
305)
Organization Development and Change (MGT 460)
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| Professional seminars organized and
presented in |
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Learning During Transition: From Theory to Reality,
USC, 1995, 1997
Human Resources Executive
Seminar, USC, 1995, 1996,
1997 | |
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| DISSERTATION |
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The Consequences and Antecedents of
Cognitive Simplification Processes in New Product Development
Teams (Thesis Advisor: William Pasmore) |
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| RESEARCH
INTERESTS |
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The impact of cognitive, affective,
and communicative processes in organizational Change,
Knowledge and Learning and their mediation by organizational
design choices. Currently exploring these issues in arenas
such as knowledge development in research and development
efforts and fundamental organizational transitions. A special
interest is the role of information technology in
facilitating/inhibiting knowledge creation and learning
processes in organizations. Theoretical emphasis draws on
cognitive theory foundations such as schemas and heuristics
and interpretive traditions such as social constructionism,
narrative theory, and hermeneutics. |
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| AWARDS AND
GRANTS |
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GRANTS UNDER REVIEW/PREPARATION
Co-Principal Investigator (with Drs. Michael
Manning, New Mexico State University and Dr. Kala Visvanathan,
Johns Hopkins Medical Institutions)
Agency: Center for
Disease Control "Healthy People 2000"
initiative
Project Title: Examining the links between
occupational stress and mortality: A prospective, longitudinal
study
Award to be applied for: $200,000
Principal Investigator
Agency: National
Science Foundation
Project Title: When is
organizational diversity a competitive advantage?
Award
to be applied for: $175,000
GRANTS AWARDED
Co-Investigator Tenkasi (Principal Investigators
Professors Tojo Thatchenkery and Roger Staub, School of Public
Policy, George Mason University)
Agency: National
Science Foundation, Africa, Near East, and South
Asia
(ANESA) Program, Division of International
Programs
Project Title: Learning from the Indian
Information Technology Development Experience
Award:
$34,000, 2002-2003 (travel and research seed grant with the
potential of turning into a full fledged study at
300,000)
CO-Principal Investigator (other Co-Principal
investigator Professor James Ludema, Benedictine University)
Agency: National Science Foundation-- Innovation and
Organization Change Program
Project Title: Exploring
the Social Construction of Emergent Change in a Complex
Adaptive System: A Study of Complex Change in the Nuclear
Power Industry.
Award: $ 35,000, 2000-2001 (Doctoral
dissertation grant for Ph.D. candidate Mary Ferdig)
Principal Investigator Tenkasi
Agency: Lucent
Technologies Knowledge Universe Foundation
Project
Title: The factors that affect successful knowledge transfer
and assimilation in new product development teams
Award:
$ 28,000, 2000-2001 (Doctoral dissertation grant for Ph.D.
candidate Deborah Shearer)
Principal Investigator Tenkasi
Agency:
Department of Defense DAU-EARP (Defense Acquisition
University-External Acquisition Research
Program)
Project Title: Designing for effective
horizontal knowledge transfer in acquisition related new
product development ventures: An exploratory
study
Award: $ 50,000, 2000-2001
CO-Principal Investigator Tenkasi (other
CO-principal investigator Professor James Ludema, Benedictine
University)
Agency: National Science Foundation,
Innovation and Organization Change Program
Project
Title: The Role of Hope in Promoting Positive Innovation and
Change in Major Organizational Transitions
Award:
$50,000, 1999-2000
CO-Principal Investigator Tenkasi (other
CO-principal investigator Professor Susan Mohrman, University
of Southern California)
Agency: Hewlett-Packard
Printer Division
Project Title: The politics of
legitimizing product innovations: A study of Jetsend
project)
Award: $45,000, 1997-1998
CO-Principal Investigator Tenkasi (other
CO-principal investigators include Professors Susan Mohrman
and David Finegold, University of Southern California and
Claremont Graduate Institute)
Agency: Consortium of
companies including Bayer, Pratt & Whitney, Chevron, Nova
Chemicals, and Honeywell
Project Title: A Longitudinal
Study of the Conditions that promote Technical Excellence and
Knowledge Management in the Changing Business
Environment
Award: $250,000, 1997-1998
Principal Investigator Tenkasi
Agency: Merck
Pharmaceuticals
Project Title: Implementation of a
gainsharing plan at Merck's Order Fulfillment
Center
Award: $49,000,
1997-1998
CO-Principal Investigator Tenkasi
(other CO-principal investigator Professor Susan Mohrman,
University of Southern California)
Agency: Consortium of
companies including Hewlett-Packard, St. Paul Insurance,
Honeywell Defense Avionics, Prudential Insurance, Pratt and
Whitney, PacifiCare, Motorola, Texas Instruments, and Shell
Offshore Oil.
Project Title: "Learning During
Transition"
Award: $ 600,000,
1995-1997
CO-Principal Investigator Tenkasi
(other CO-principal investigator Professor Susan Mohrman,
University of Southern California)
Agency: National
Science Foundation-Center for Innovation Management
Studies
Project Title: "Exploration and Development of
a Second-Order Learning Framework for fundamental
transformation in R&D systems"
Award: $ 40,000,
1995-1996
CO-Principal Investigator Tenkasi (other
CO-principal investigators Professors Susan and Allan Mohrman,
University of Southern California)
Agency: Pfizer
Pharmaceuticals R&D Center
Project Title: Designing
a performance management system for scientific and technical
staff of Pfizer R&D center
Award: $42,000,
1994-1995
CO-Principal Investigator Tenkasi (other
CO-principal investigators Professors Gerald Ledford and Gary
McMahan, University of Southern California)
Agency:
Allied Signal
Project Title: A survey and assessment
of skill based pay, gain sharing and profit sharing plans at
24 Allied Signal plants
Award: $93,000,
1994-1995
CO-Principal Investigator Tenkasi (other
CO-principal investigator Professor Susan Mohrman, University
of Southern California)
Agency: Kaiser
Permanente
Project Title: Fostering internal
innovations: A study and assessment of Innovation Fund
Program
Award: $39,000, 1993-1994
CO-Principal Investigator Tenkasi (other
CO-principal investigators Professors Susan Cohen and Gary
McMahan, University of Southern California)
Agency:
Pacific Bell Corporation
Project Title: An assessment
of the effectiveness of Re-engineered design and process at
PacBell customer service centers
Award: $89,000,
1993-1994
CO-Investigator Tenkasi (Principal
Investigator, Professor Richard Boland, Case Western Reserve
University)
Agency: TRW Foundation
Project
Title: Knowledge Management in Technological
Innovation
Award: $ 25,321, 1992-1993
CO-Investigator (Principal Investigator, Professor
Richard Boland, Case Western Reserve University)
Agency:
National Science Foundation- Coordination Theory and
Collaboration Technology Division.
Project Title:
Coordination of Distributed Decision Making in a Corporate
Planning Environment
Award: $ 210,000,
1991-1992
CO-Investigator (Principal
Investigator, Professor Richard Boland, Case Western Reserve
University)
Agency: National Science Foundation-
Coordination Theory and Collaboration Technology
Division.
Project Title: "Coordination of Distributed
Decision Making"
National Science Foundation, Supplemental
Grant
Award: $ 27,736, 1992-1993.
CO-Investigator (Principal Investigator, Professor
Richard Boland, Case Western Reserve University)
Agency: Digital Equipment Corporation
Project Title: "Coordination of Distributed Decision Making"
Equipment Grant
Award: $ 89,000, August 1992
HONORS
Division Program Chair Elect (5 years term-2002-2007):
Organization Development and Change Division, National
Academy of Management.
This position is based on the results of elections that
are open to the approximately 2457 members of the ODC Division
of the Academy of Management representing 82 countries.
I will serve as Program Chair for 2005 and Division Chair
for 2006, and outgoing Chair for 2007
Featured in Marquis "Who's Who in America"
2003-Continuing
Core team member - National Cancer Institute/National
Institutes of Health Initiataive on Implemeinting a Systems
Initiative (ISIS) for Tobacco Control, 2003-Continuing
Funding Review Panel Member - National Science Foundation,
Digital Systems and Technologies Division, 2003
Funding Review Panel Member - Department of Defense
(Defense Acquisition University), 2001 & 2000
Funding Review Panel Member - National Science Foundation,
Computation and Social Systems Division, 1999
Funding Review Panel Member - National Science Foundation,
Information Technology and Organizations Division, 1997
& 1996
Invited Faculty - 2003, Organization Management
and Theory, Organizational Behavior, Organizational Development
and Change, and Managerial and Organizational Cognition
Divisions sponsored Doctoral Consortium, Annual Academy
of Management Meetings, Seattle, Washington
Invited Faculty - 2002, Organization Management
and Theory, Organizational Behavior, and Organizational
Development and Change, Divisions sponsored Doctoral
Consortium, Annual Academy of Management Meetings, Denver,
Colorado
Invited Faculty - 2000, Organization Management
and Theory, Organizational Behavior, and Organizational
Development and Change Divisions sponsored Doctoral Consortium,
Annual Academy of Management Meetings, Toronto, Canada
Invited Faculty - 1996, Doctoral Consortium
on Postmodern/Critical theory methods, research topics and
Ph.D. education. Postmodern organization theory track, International
Academy of Business Disciplines
Social Science Citation Index count: 150+ citations
for the period 1995-2003 in a wide range of Management,
Systems, and Information Technology related journals such
as the Academy of Management Journal, Academy of Management
Review, Organization Science, Strategic Management Journal,
Human Relations, Information Systems Research, MIS Quarterly,
Organization Studies, Journal of Management Studies, IEEE
Transactions in Engineering Management, IEEE Transactions
in Systems, Man, Cybernetics and IEEE Transactions in Professional
Communications. In Addition, citations cover journals in
diverse fields such as Engineering, Artificial Intelligence,
Computer Science, Medicine, Nursing, Public Health, Education,
Marketing, Accounting, Economics, Library Science, and Geography/Cartography
(Please see appendix 1 for a detailed description)
Mandel Research Scholar for the study of nonprofit
organizations (1990-1991). Awarded by the Mandel Center
for Nonprofit Organizations, Case Western Reserve University,
Cleveland, Ohio.
Elected to Beta Gamma Sigma
Nominated to represent Case Western Reserve University at
the Organizational Development and Organization and Management
Theory Doctoral Consortium, National Academy of Management,
August 1991, Miami, Florida
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| DOCTORAL
COMMITTEE SERVICE: |
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| CHAIR, Dissertation committee of
COMPLETED Ph.D. Students: |
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Tracy Elazier, Dissertation title: "Partners for
Progress: Stakeholder Perception Effecting Satellite
Communications Technology Transfer in Rural South
Africa", 1999; Current affiliation - Assistant
Professor/Department Chair Argosy University, Chicago,
Illinois.
Dennis Kripp, Dissertation title: "Enactment of
Quality Management Theory into Practice", 1999;
Current affiliation - Assistant Professor/Special
Assistant to the Dean Walter E. Heller College of
Business Administration Roosevelt University, Chicago,
Illinois.
Gerald Mount, Dissertation title: "What Role Does
Emotional Intelligence (EI) Play for Superior Performers
in the International Business of a Capital Intensive,
Asset-Based Industry?", 1999; Current affiliation -
Assistant Professor, Seidman School of Business, Grand
Valley State University, Grand Valley, Michigan.
Nazneen Razi, Dissertation title: "Cultural
Knowledge in Organizations During Mergers and
Acquisitions: An Ethnographic Study", 1999; Current
affiliation - Senior Vice President of Human Resources,
Comdisco, Chicago, Illinois.
Sherry Camden-Anders, Dissertation title:
"Transformational Change: Illusion or Reality?",
2000; Current affiliation - Assistant Professor,
California School of Organizational Studies, Alliant
University, Fresno, California.
Robert G. Roberts, Dissertation title:
"Sensemaking: New Meanings of Authority and
Accountability in a Corporate Transformation", 2001;
Current affiliation - Consultant, Divaker LLC and
Adjunct Professor, Benedictine University, Lisle,
Illinois.
Constance Fuller, Dissertation title: "Antecedents
to High Performance Breakthrough in Permanent
Self-Managed Teams", 2001; Current affiliation -
Manager, Organization Development, AG Communication
Systems, Chicago, Illinois.
Mary Lou Kotecki, Dissertation title: "Building a
Future: Creating and Leveraging Organization Resilience
Within the Context of History, Change and
Continuity", 2001; Current affiliation - Vice
President of Customer Service, Deere and Company,
Moline, Illinois.
Robert Verner, Dissertation title: "The Effects of
Task Strategy Interventions as Moderators of the
Goal-Performance Relationship for Complex Tasks: A Meta
Analysis", 2001; Current affiliation - Senior OD
Consultant, International Truck and Engine, Chicago,
Illinois.
Marshal C. Chesmore, Dissertation title: "The
Effects of Institutional Pressures on Environmental
Interconnectedness - A Social Network Analysis
Perspective", 2002; Current affiliation - Worldwide
Manager of Performance Development, Deere and Company,
Moline, Illinois.
Paul Ujari, Dissertation title: "Firm Strategy and
Innovation: A Contingent View of the Impact of
Technology Strategy, Firm-Level Absorptive Capacity and
Slack Resources on Technological Innovation", 2002;
Current affiliation - Manager of Special Products,
Philips Medical Systems, Chicago, Illinois.
Gina Hinrichs, Dissertation title: "The Enactment
of High Performance Work Systems in a Brownfield
Site", 2002; Current affiliation - President,
Hinrichs Consulting, Moline, Illinois.
William Kohley, Dissertation title: "Survey
Feedback and Social Capital/Liability: A Model of
Process Motivation, Attitude, and Behavioral Intentions
Amongst Manufacturing Business Units", 2002; Current
affiliation - Vice President, Industrial Division,
Spraying Systems, Chicago, Illinois.
Deborah Shearer, Dissertation title: "The Value of
Effective Knowledge Transfer and Assimilation in New
Product Development Projects: An Exploratory Study",
2002; Current affiliation - Independent Consultant,
Chicago, Illinois.
Michael Garber, Dissertation title: "Intent to
Stay", 2003; Current affiliation - Director of
Training and Development USG Corporation, Chicago,
Illinois.
Paulo Goelzer, Dissertation title: "Effects of
National Culture on Organizational Culture", 2003;
Current affiliation - President, IGA Institute and
International Operations, IGA Corporation, Chicago,
Illinois.
Bashar Attar, Dissertation title: "Relative
Efficacy of Patient Satisfaction and Health Outcomes in
Three Medical Systems: Traditional, Alternative, and
Integrative", 2003; Current affiliation - Cook
County Hospital, Chicago, Illinois.
Keith Baker, Dissertation title: "An Ethnography
of Conversations: A Service Encounter Typology",
2003; Current affiliation - Project Manager, Computer
Aided Engineering Services, Deere and Company, Moline,
Illinois.
Rosa Colon-Medina, Dissertation title: "Collective
Actions to Remove Barriers Between Organization
Development and IT Professionals to Support IT-Driven
Projects - Action Research Case Studies for a Worldwide
Population", 2003; Current affiliation - Director,
Organizational Change and Learning, Bristol Myers Squibb
Company, New Jersey.
George Hay, Dissertation title: "The Nature and
Significance of the Executive Doctoral
Scholar-Practitioner of Organizational Development and
Change: A Morphogenetic Account of Theory-Practice
Linkages for the Achievement of New Knowledge and
Business Results", 2003; Current affiliation -
Business Research Director, McDonald's Corporation,
Oakbrook, Illinois.
Yasser Naffei, Dissertation title: "Asymmetrical
Inter-Organization Relationships Creation: Achieving
Success by Leveraging Resource Dependence and Social
Networks", 2003; Current affiliation - Director,
Technology Strategy and Planning, Motorola Corporation,
Schaumburg, Illinois.
William Leban, Dissertation title: "The
Relationship Between Leader Behavior and Emotional
Intelligence of the Project Manager and the Success of
Complex Projects", 2003; Current affiliation -
Director, DeVry University, Oakbrook, Illinois.
Greg Roper, Dissertation title: "The Moderating
Effects of Employee Involvement on the Demographic
Diversity and the Organizational Performance
Relationship", 2003; Current affiliation - Director,
Human Resources, Oakbrook, Illinois.
Mark Werwath, Dissertation title: "Antecedents to
Organizational Innovation, Balancing Centripetal and
Centrifugal Forces in a Lifecycle Model: A
Meta-Analysis", 2003; Current affiliation -
Assistance Professor, McCormick School of Engineering
and Applied Sciences, Northwestern University, Evanston,
Illinois.
Robert Head, Dissertation title: "Appreciative
Inquiry as a Team-Development Intervention for
Newly-formed Heterogeneous Groups", 1999; Current
affiliation - President, Urbana University, Urbana,
Indiana.
Paul Eccher, Dissertation title: "Executive
Leadership Competencies: Espoused Versus Practiced,
Convergent Versus Divergent - What Can be Learned From
the Study of One Corporation's Worldwide Operation",
2000; Current affiliation - Vice-President, Research and
Development, C.I. Profiling, Chicago, Illinois.
Marilyn Carter, Dissertation title: "Relational
Leadership: The Nature of the Informal Leader in the
Organization", 2001; Current affiliation - Director
of Environmental Health and Safety, BP-Amoco, Chicago,
Illinois.
Mary Ferdig, Dissertation title: "Exploring the
Social Construction of Complex Self-Organizing Change: A
Study of Emerging Change in the Regulation of Nuclear
Power", 2001; Current affiliation - Principal,
Ferdig, Inc., Omaha, Nebraska.
Michael Mantel, Dissertation title: "Sustaining
Appreciative Change: Inviting Conversational Convergence
Through Relational Leadership and Organization
Design", 2001; Current affiliation - Executive
Director, World Vision, Chicago, Illinois.
Phavinee Park, Dissertation title: "The Dynamics
of Inter-Organizational Collaboration", 2001;
Current affiliation - Associate Director, Joint
Commission For Accreditation of Health Care
Organizations, Oakbrook, Illinois.
Laura Jean Taplin, Dissertation title: "Exploring
Leadership Exercise of Social Control in Participative
Work Contexts", 2001; Current affiliation -
Assistant Professor, Department of Psychology,
University of Guelph, Ontario, Canada.
Betty White-Zappa, Dissertation title: "Hopeful
Corporate Citizenship: An Examination of the
Relationship Between Organizational Hope and
Organizational Citizenship Behavior", 2001; Current
affiliation - Vice President, Nursing, Erie Family
Health Centers, Chicago, Illinois.
Dale Spartz, Dissertation title: "Justice
Perceptions and Emotional RFeactions to Different Social
Account Episodes: Creating a Case for an Appreciative
Account", 2002; Current affiliation - Vice
President, Human Resources, John C. Lincoln Health
Network, Phoenix, Arizona.
Sharon Schneider-Borowicz, Dissertation title:
"The Importance of Trust: How Managers and
Telecommuters Use Communication to Maintain a Trusting
Relationship", 2003; Current affiliation - Director
of Finance, American Academy of Pediatrics, Oakbrook,
Illinois.
Korin Kendra, Dissertation title: "An Organization
Design Approach for Improved Project Performance",
2003; Current affiliation - Lead Project Manager,
General Motors Corporation, Michigan. |
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| Dissertation committee involvement with
ON-GOING PhD students: |
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Thomas Griffin, Member; Richard Magner, Chair; Donald
Maier, Chair; Jeff Bailey, Chair; Marcy Zili, Chair;
Mambo Mupepi, Chair; Kym Wong, Chair; Louse
Root-Robbins, Chair; Katie Clarke, Chair; Tom Navickas,
Chair; Linda Veleckis, Chair.
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| EXTERNAL DISSERTATION REVIEWER
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Cecily Boas (University of Wollongong,
Australia)
Andrew Sense (University of Wollongong,
Australia)
Brent Scarlet (Royal Melbourne Institute
of Technology, Australia) | |
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| PUBLICATIONS |
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| Journal Articles |
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Tenkasi, R. V. and Mohrman, S.A.
Exploring the Dynamics of Innovation in Organizational
Knowledge Networks. (Second review), Organization
Science
Verner, R. W., and Tenkasi, R. V. (Under
review) The Effect of Task Strategy Interventions as
Moderators of the Goal-performance Relationship for
Complex Tasks: A Meta Analysis, Journal of Applied
Psychology
Verner, R. W., and Tenkasi, R. V. (Under
review). The use of the Funnel Plot and Measures of
Methodological Quality in Meta Analytic Reviews of the
Social Sciences. Organizational Research
Methods
Tenkasi R.V. and Hay, G.W., (conditionally
accepted). Actionable Knowledge and
Scholar-Practitioners: A process model of
theory-practice linkages. Systemic Practice and
Action Research
Shearer, D., Tenkasi, R. V., and Barrett, F.
J. (conditionally accepted). Designing for effective
horizontal knowledge transfer in acquisition related new
product development ventures. Acquisition Review
Quarterly
Tenkasi, R. V., Thatchenkery, T., Cooperrider,
D. L., Barrett, F. and Manning, M. (In press). The
impact of schemas and inquiry frames on consultants'
constructions of expectations about the client system.
Human Systems Management (Special issue on
Appreciative Inquiry)
Boland, R. J., and Tenkasi, R. V. (In press).
Metaphor and the Embodied Mind: An Engine of
Organizational Inquiry, Journal of Applied Discourse
Processes
Mohrman, S. A., Tenkasi, R. V., and Mohrman,
A. M. (In Press). An Organizational Learning Framework
for Understanding Business Process Redesign: A Case
Study from the Financial Services Industry. Journal
of Applied Behavioral Sciences
Leban, W. V., and Tenkasi, R. V. (2003). How
Emotional Intelligence Impacts Leadership Style-A
Research Note. Management Next, October, Vol. 1
(6), 12-13.
Mohrman, S. A., Tenkasi, R. V., and Mohrman, A. M.
(forthcoming). An Organizational Learning Framework for
Understanding Business Process Redesign: A Case Study
from the Financial Services Industry. Journal of
Applied Behavioral Sciences
Tenkasi, R. V., and Chesmore, M. C. (2003).
Social Networks and Planned Organizational Change: The
Impact of Strong Network Ties on Effective Change
Implementation and Use (Special issue on Planned
Organizational Change and Social Networks). Journal
of Applied Behavioral Science, Vol. 39(3),
281-300
Mohrman, S. A., Tenkasi, R. V., and Mohrman,
A. M. (2003). The Role of Networks in Fundamental
Organizational Change: A Grounded Analysis (Special
issue on Planned Organizational Change and Social
Networks). Journal of Applied Behavioral Science,
Vol. 39(3), 301-323
Tenkasi, R. V. (2002). A review of The
Complexity Challenge: Technological Innovation for the
21st Century, Robert Rycroft and Don Kash, London:
Pinter Press, Journal of Organizational Change
Management
Kripp, D., and Tenkasi, R. V. (2002). Home Run
Management.Journal of Quality and
Participation
Snider, K. F., Barrett, F. J., and Tenkasi, R.
V. (2002). Considerations in acquisition lessons
learned system design, Acquisition Review
Quarterly, Vol. 9(1), 67-84
Tenkasi, R. V. (2000). The Dynamics of
Cognitive Oversimplification Processes in R&D
Environments: An Empirical Assessment of Some
Consequences. (Special issue on Intellectual Capital and
Knowledge Management). International Journal of
Technology Management, Vol. 20 (5/6/7/8),
782-798.
Tenkasi, R. V. (2000). The Dynamics of
Cultural Knowledge and Learning in Creating Viable
Theories of Global Change and Action. Organization
Development Journal, Vol. 18(2), 74-90.
Tenkasi, R. V. and Boland, R. J. (1998)
Knowledge Integration in Knowledge Intensive Firms and
the role of Knowledge diversity. Journal of Systemic
Knowledge Management, January, Vol. 1 (1),
21-32.
Tenkasi, R. V. and Boland, R. J.
(1996). Exploring knowledge diversity as a basis for
integration in knowledge intensive firms: A new role for
information technology. Journal of Organizational
Change Management. (Special issue on Organizational
learning). Vol. 9 (1), 79-91.
Tenkasi, RV and Maheswhari, A (1996) . A
review of Management in China during the age of reform.
John Child, Cambridge: Cambridge University Press, 1994,
in Journal Of Organizational Change Management.
Vol. 9(2), 81-84.
Boland, R. J., and Tenkasi,
R. V. (1995). Perspective Making and Perspective
Taking in Communities of Knowing. Organization
Science (Special issue on Electronic Communication
and Changing Organizational Forms) Vol. 6, (4.),
350-372.
Mohrman, S. A., Tenkasi, R. V.; Lawler, E. E.,
and Ledford, G. E. (1995). Total Quality Management:
Practice and Outcomes in the Largest US Firms.
Employee Relations, (Special issue on Total
Quality Management), Vol. 5, (3), 26-41.
Boland, R. J., Tenkasi, R. V., and Te'eni, D.
(1994). Designing information technology to support
distributed cognition. Organization Science
(Special issue on Managerial and Organizational
Cognition). Vol. 5 (3), 456-475.
Tenkasi, R. V. (1993). Knowledge and the
Organization. Gesar Vol. XI, 3, (Winter), pp.
27-31.
Purser, R.E., Pasmore, W.A., and Tenkasi,
RV(1992). The influence of deliberations on learning
in new product development teams. Journal of
Engineering and Technology Management, 9(1),. 1-28.
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Book Chapters
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Hay, G., and Tenkasi, R. V. (conditionally
accepted). Critical Realism and Morphogenetic Theory:
New Perspectives for Elaborating the Theory and Practice
of Organizational Change. Research in Organization
Change and Development. Greenwich, CT: JAI Press
Hinrichs, G., and Tenkasi, R. V.
(conditionally accepted). Enactment, Sensemaking and
Social Agreement: An Interpretive Model of Implementing
High Performance Work Systems. Research in
Organization Change and Development. Greenwich, CT:
JAI Press
Boland, R. J., and Tenkasi, R. V. (2001).
Communication and Coordination in Distributed Cognition.
In G. Olson, T. Malone and J. B. Smith (Eds.),
Coordination Theory and Collaboration Technology: A
Volume in the Computers, Cognition and Work Series,
NY: Lawrence Erlbaum and Associates, Inc.
Mohrman, S. A., Tenkasi, RV, and Mohrman, A.
M. (2000). Learning and Knowledge in Team Based New
Product Development Organizations. In M. Beyerlein and
D. Johnson (Eds.), Advances in Interdisciplinary
Study of Work Teams: New Product Development Teams,
Vol. 5, Greenwich, CT: JAI Press., pp. 63-88.
Boland, R. J., and Tenkasi, R. V. (2000).
Perspective Making and Perspective Taking in Communities
of Knowing. In DeSanctis, G. & Fulk, J. (Eds.),
Shaping organizational form: Communication,
connection, and community. Newbury Park, CA: Sage.
Pp. 327-367 (Reprint)
Tenkasi, R. V. and Mohrman. S. A. (1999).
Global Change as Contextual-Collaborative Knowledge
Creation. In D. L. Cooperrider and J. E. Dutton (Eds.),
Organizational Dimensions of Global Change: No Limits
to Cooperation. Newbury Park, CA: Sage. Pp.
114-136
Tenkasi, R. V. and Mohrman, S. A.
(1998). Accelerated Learning During Organizational
Transition. In S. A. Mohrman, J. R. Galbraith, and E. E.
Lawler (Eds). Tomorrow's Organization: Crafting
Winning Capabilities in a Dynamic World. San
Francisco: Jossey-Bass, pp. 330-361
Mohrman, S. A., Mohrman, A. M. and Tenkasi, R.
V. (1997). The Discipline of Organization Design. In
Susan Jackson and Cary Cooper (Eds.), Creating
Tomorrow's Organizations: A Handbook for Future
Research in Organizational Behavior, NY; Wiley, pp.
191-206
Tenkasi, R. V. and Mohrman, S. A.
(forthcoming). The Dynamics of Collaboration and
Participation in Organizational Innovation Networks. In
E. Geisler and O. Heller (Eds.), Management of
Medical Innovations. Kluewer Academic Press.
Boland, R. J., Tenkasi, RV, and Te'eni, D. (1996).
Designing Information Technology to Support Distributed
Cognition. In James Meindl, Charles Stubbart, and Joseph
Porac (Eds.), Cognition Within And Between
Organizations. Sage Series. Pp. 245-280. (Reprint)
Tenkasi, R. V. and Mohrman, S. A. (1995).
Technology Transfer as Collaborative Learning. In T. E.
Backer, S. L. David, and G. Soucy, (Eds.). The
Behavioral Science Knowledge Base on Technology
Transfer. Rockville: MD: U.S. Department of Health
Services. Pp. 147-168.
Tenkasi, R. V. (1995). The Sociocognitive
Dynamics of Knowledge Creation in Scientific Knowledge
Work Environments, In M. Beyerlein and D. Johnson
(Eds.), Advances in Interdisciplinary Study of Work
Teams: Knowledge Work the Creative Edge, Vol. 2,
Greenwich, CT: JAI Press. Pp. 163-204.
Joseph, T., Tenkasi, R. V., and Cooperrider, D. L.
(1994). Local-Universal Knowledge Nexus in Global
Organizing: An Example from the Eradication of Smallpox.
In A. Alkhafaji (Ed.), Business Research Year Book:
Global Business Perspectives. Vol. 1,. Landham, MD:
University of America Press.
Tenkasi, R. V. and Boland, R. J. (1993).
Locating Meaning Making in Organizational Learning: The
Narrative Basis of Cognition. In R. W. Woodman and W. A.
Pasmore (Eds.), Research in Organizational Change and
Development, Vol. 7, Greenwich CT: JAI Press. Pp.
77-103.
Tenkasi, RV (1993). Knowing and
Organizational Being. In Mastery of Mind: Dimensions
of Thought, Vol. 3. Berkeley, CA: Dharma Publishers,
pp. 111- 180.
Tenkasi, RV, Boland, R. J., and Purser, RE,
(1993). Raising Awareness of Interpretive Processes in
Knowledge Work: SPIDER, A computer based
hyper-environment for "thinking about thinking". In D.
J. Sumanth, J. A. Edosomwan, D. S. Sink, and R. Poupart
(Eds.), Productivity and Quality Management
Frontiers- IV Norcross, GA: Institute of Industrial
Engineers: Industrial Engineering and Management Press.
PP 53-63.
Purser, R. E., Fixler, J., and Tenkasi, R.
V.(1993). A North American Reflection on
Sociotechnical Systems Design in White Collar and
Professional Knowledge Work Settings. In D. J. Sumanth,
J. A. Edosomwan, D. S. Sink, and R. Poupart (Eds.),
Productivity and Quality Management Frontiers-
IV, Norcross, GA: Institute of Industrial Engineers:
Industrial Engineering and Management Press. PP
980-990 | |
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Refereed
Proceedings |
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Shearer, D., and Tenkasi, R. V. (2003). The
Value of Effective Knowledge Transfer and Assimilation
in new product development projects: An Exploratory
Study. To appear in the Online Proceedings of the
Midwest Academy of Management Meetings, St. Louis,
Missouri
Tenkasi, R. V., and Bengtsson, U. (2003). The
Determinants of Organizational Founding Rates in the
Indian Software Industry: A Test of Four Theories, K.
Akilesh (Ed). Proceedings of the NSF Conference on
"Learning for the Indian Development Experience, A
US-India Workshop Supported by the United States
National Science Foundation, Department of
Management Studies, Indian Institute of Science and The
School of Public Policy, George Mason University,
Bangalore, India, March 2-5
Tenkasi, R. V. (2002). Some contextual
Antecedents of Cognitive Over-Simplification Processes
in R&D Environments: An Exploration of the Influence
of Social Context on Reasoning and Knowledge Creation
Practices in R&D Teams. In H. Tsoukas and N.
Mylonopoulos (Eds). Proceedings of the Third European
Conference on Organizational Knowledge, Learning and
Capabilities, Athens Laboratory for Business
Administration, Athens, Greece, pp. 35-48.
Hinrichs, G., and Tenkasi, R. V. (2002).
Enactment, Sensemaking and Social Agreement: An
Interpretive Model of Implementing High Performance Work
Systems, In R. H. Moorman and S. W. Wilwerding (Eds).
Online Proceedings of the Midwest Academy of
Management Meetings, Indianapolis, Indiana.
Attar, B., and Tenkasi, R. V. (2002). The
Determinants of Adoption of Integrated Healthcare
Practices in Hospitals. In R. H. Moorman and S. W.
Wilwerding (Eds). Online Proceedings of the Midwest
Academy of Management Meetings, Indianapolis,
Indiana
Tenkasi, R. V. (1999). The Dynamics of Cognitive
Oversimplification Processes in R&D Environments:
An Empirical Assessment of Some Consequences. Proceedings
of the 3rd World Congress on the Management of Intellectual
Capital, McMaster University, Ontario, Canada,
pp.147-161
Boland, R. J., Schwartz, D. G., Tenkasi, R. V.,
Maheswari, A., and Te'eni, D. (1992). Sharing perspectives
in distributed decision making. In J. Turner and R.
Kraut (Eds.), ACM Proceedings on Computer Supported
Cooperative Work , New York, NY: Association for
Computing Machinery. Pp. 306-313.
Boland, R. J., Schwartz, D. G., Tenkasi, R.
V., Maheswari, A., and Te'eni, D. (1992). Sharing
Perspectives in Distributed Decision Making. In J.
Turner and R. Kraut (Eds.), ACM Proceedings on
Computer Supported Cooperative Work, New York, NY:
Association for Computing Machinery. Pp. 306-313
Boland, R. J, Tenkasi, R. V., Te'eni, D.,
Maheswari, A.., & Schwartz, D. (1992). Coordination
of distributed decision making in a corporate planning
environment. In G. Olson and T. W. Malone (Eds.),
Proceedings of the NSF Coordination Theory and
Collaboration Technology Workshop. Washington, DC:
National Science Foundation. Pp. 73-84
Joseph,
T., Tenkasi, R. V. , and Cooperrider, D. L.
(1994). Local knowledge for global organizing: An
example from the eradication of smallpox. In
Proceedings of the International Academy of Business
Disciplines.
Purser, R., Gurley, K.,
Pasmore, W., and Tenkasi, R. V. (1991). From
Quality-of-Working Life to Quality-of-Thinking Life:
Applications of Nonroutine STS at Goodyear, Polaroid,
and Procter & Gamble. In T. Chase (Ed.) Ecology
of Work Conference Proceedings, Northwood, New
Hampshire. Pp. 240-248.
Te'eni, D., Boland, R. J., Schwartz, D., and
Tenkasi, R. V. (1992). Support for a Distributed
Decision Making Process. Proceedings of The Sixth
Israeli Association of Computing Annual Conference,
May, Jerusalem, Israel. Pp. 1-6,
Tenkasi, R. V. (1991). Socio-organizational
Determinants of Commitment in Voluntary Organizations.
Annual Proceedings of the Mandel Center for
Non-profit Management, Cleveland, Ohio.
Purser, R., Fixler, J., and Tenkasi, R. V.
(1993). A North American Reflection on Sociotechnical
Systems Design in White Collar and Professional
Knowledge Work Settings. In J. Newman and T. Chase
(Eds.), Proceedings of the Ecology of Work.
Northwood, NH: NTL Institute and OD Network (pp. 51-61)
Purser, R., Pasmore, W., and Tenkasi, R. V.
(1993). The Influence of Deliberations on Learning
in New Product Development Teams. In T. Chase (Ed.),
Proceedings of the STS Roundtable Meeting.
NH: STS, Roundtable.
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Manuscripts under preparation or
invited for submission |
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Tenkasi, R. V. and Purser, R. E., The
Influence of Cognitive Biases on Delays in New Product
Development Teams (Under preparation for Journal of
Product Innovation Management)
Tenkasi, R.
V. and Ujari, P., The Moderating Effects of
Technology Strategy on the Slack Resources-Innovation
Relationship (Under preparation for IEEE Transactions in
Engineering Management)
Tenkasi, R. V.,
Mohrman, S. A., Ledford, G. E. and Lawler, E. E., The
Contextual Determinants of Increased Participative
Practices in Organizations (Under preparation for
Journal of Management)
Thachankery, T.,
Tenkasi, R. V., and Cooperrider, D. L.,
Strategies for Global Organizing: Lessons From the
Eradication of Small pox (Under preparation for Journal
of Applied Behavioral Sciences)
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Opinion Pieces: |
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Interviewed by Fortune Magazine
1996, Washington Post, 1995 and 1996, Employee
Benefits News Magazine, 1996; Controller
Magazine, 1996, on issues of organizational learning
and innovation. | |
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Conference Presentations |
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National Conferences
Tenkasi, R. V. (2003). Integrating
Universities Corporations and Government as Knowledge
Generating Systems. Paper presented at the PDW organized
by ODC and TIM Divisions, National Academy of
Management Meetings, Seattle, Washington
Tenkasi, R. V. (2003). Teaching Across
Audiences. Faculty presentation to the Organizational
Behavior/Organization Development and
Change/Organization and Management Theory and Managerial
and Organizational Cognition Divisions Joint Doctoral
Consortium, National Academy of Management
Meetings, Seattle, Washington
Shearer, D. and Tenkasi, R. V. (2003). The
Value of Effective Knowledge Transfer and Assimilation
in New Product Development Projects: An Exploratory
Study. Paper presented at the Midwest Academy of
Management Meetings, St. Louis, Missouri, March
28-30
Tenkasi, R. V. (2002). Executive Education:
Promises and Pitfalls. Faculty presentation to the
Organizational Behavior/Organization Development and
Change/Organization and Management Theory Division Joint
Doctoral Consortium, National Academy of Management
Meetings, Denver, Colorado
Chesmore, C. and Tenkasi, R. V. (2002). Social
Networks and Planned Organizational Change: A study of
the Impact of Inter-unit Ties' Strength Between and
Within Intra-organizational Networks in Effective Change
Implementation and Use. Paper presented at the
Organization Development and Change Division,
National Academy of Management Meetings, Denver,
Colorado
Verner, R. W. and Tenkasi, R. V. (2002). The
Effects of Directive and Non-directive Task Strategy
Interventions in Moderating the Goal Setting Performance
Relationship for Varying Levels of Task Complexity: A
Meta-analysis. Paper presented at the Research Methods
Division, National Academy of Management
Meetings, Denver, Colorado
Verner, R. W. and Tenkasi, R. V. (2002). The
Use of the Funnel Plot and Measures of Methodological
Quality in Meta Analytic Reviews of the Social Sciences.
Paper presented at the Research Methods Division
National Academy of Management Meetings, Denver,
Colorado
Tenkasi, R. V. (2002). Images of Time, Change,
and Creative Action. Paper presented at the Dynamic Time
and Creative Inquiry in Organizational Change: An
Improvisational Conference, sponsored by the National
Academy of Management and Center for Creative
Inquiry, Cape Ann, Massachusetts, June 18-21
Hinrichs, G. and Tenkasi R. V. (2002).
Enactment, Sensemaking and Social Agreement: An
Interpretive Model of Implementing High Performance Work
Systems. Paper presented at the Midwest Academy of
Management Meetings, Indianapolis, Indiana, April
18-20
Attar, B, and Tenkasi, R. V. (2002). The
Determinants of Adoption of Integrated Healthcare
Practices in Hospitals. Paper presented at the
Midwest Academy of Management Meetings,
Indianapolis, Indiana, April 18-20
Tenkasi, R.V. (2001). Action-research Issues
in Action: Doing Research in Your Own Organization:
Research Methods & PS PDW Joint Session, Panelist,
National Academy of Management Meetings, Washington,
D.C., August 3-8
Tenkasi, R.V. (2001). Reflection in Action/
Do We Have to Stop Time to Start Thinking?: Research
Methods & PS PDW Joint Session, Panelist, National
Academy of Management Meetings, Washington, DC,
August 3-8
Taplin. L. J., Tenkasi, R.V., Sorensen, P
(2001). An Exploration Into Informal Social Control
Strategies That Managers Use in Participative Work
Environments: New Directions in Critical Research,
Critical Management Studies Interest Group. Joint
Session, National Academy of Management Meetings,
Washington DC , August 3-8
Verner, R. W. and Tenkasi, R.V. (2001). The
Effect of Task Strategy Interventions as Moderators
of the Goal-performance Relationship for Complex Tasks:
A Meta Analysis, OB Division, National Academy
of Management Meetings, Washington, DC, August
3-8
Tenkasi, R. V. (2001). Organizational
Change: Furthering the Understanding of
Organization/Individual Interface, ODC Division,
Discussant, National Academy of Management
Meetings, Washington, DC, August 3-8
Tenkasi, R. V. (2001). Issues in International
Organization Development: Globalization, Panelist,
Midwest Academy of Management Meetings, Toledo,
Ohio.
Tenkasi, R. V. (2001). Relational Demography
and Knowledge Diversity as Competitive Advantage,
Invited Research Seminar at Morgan State
University, Baltimore, Maryland
Tenkasi, R. V. and Shearer, D.(2000).
Designing for Effective Horizontal Knowledge Transfer in
Acquisition Related New Product Development Ventures.
Presented at the Department of Defense, Defense
Acquisition University Grants Workshop, September
2001, Defense Acquisition University, Fort Belvoir,
VA
Kripp, D. and Tenkasi, R. V. (2000). Enactment
of Quality Management Theory Into Practice, 2nd Human
Development and Leadership Conference, Chicago, IL.
September 21-21, 2000
Tenkasi, R. V. (2000). Bridging the
Knowledge-Action Gap, Faculty Presentation at the
OB/OMT/ODC jointly sponsored Doctoral Consortium,
National Academy of Management Meetings, Toronto,
Canada
Tenkasi, R. V. (2000). Narratives and
Organizational Change. Discussant, National Academy
of Management Meetings, Toronto, Canada
Tenkasi, R. V. (2000). Doing Research that is
useful for theory and practice. Midwest Academy of
Management, Chicago, IL March 30-April, 1, 2000
Tenkasi, R.V.(2000). Exploring the situated
nature of organizational learning and change. Midwest
Academy of Management, Chicago, IL March 30-April,
1, 2000
Tenkasi, R.V. (2000). The Dynamics of Organizational
Transition, Invited Research Seminar at Milano
Graduate School of Management, New School of Social
Research, New York.
Tenkasi, R. V. (1999). Constructing
conversations for Organizational Transition. Paper
presented at the conference on Social Construction
and Relational Practices, University of New
Hampshire, Durham, NH, September 16-18
Tenkasi, R. V. (1999). The Impact of Knowledge
Representational Forms and Modes of Communication on the
Effectiveness of 'Lessons Learned' as Artifacts of
Organizational Knowledge Transfer". Presented at the
National Science Foundation-CIMS workshop on
Knowledge Management, North Carolina State
University, Raleigh, NC, November 15-16.
Tenkasi, R. V. (1999). Information Technology
and Organizational Change in Turbulent Environments:
Exploring Emergent Technology Designs for Sensemaking.
Session Chair for Showcase Symposium jointly sponsored
by the Organization Development and Change, Technology
and Innovation Management and Organizational
Communication and Information Systems divisions of the
National Academy of Management Meetings,
Chicago.
Tenkasi, R. V. (1999). International
Perspectives on the Knowledge-Action Nexus: Exploring
Some Cultural Models of Doing Research that Bridges
Theory and Practice. Session Chair for symposium jointly
sponsored by Organization Development and Change,
Research Methods and Managerial Consultation divisions
of the National Academy of Management Meetings,
Chicago.
Tenkasi, R. V. and Boland, R. J. (1999).
Mutual Sensemaking and Interpretation as the Basis of
Knowledge Integration: SPIDER, a Perspective Taking
Software for Exploring Knowledge Diversity in Knowledge
Intensive Environments. Presentation at the National
Academy of Management Meetings, Chicago.
Tenkasi, R. V. and Boland, R.J. (1999).
Working Collaboratively Across Intranets and Internet:
Comparing Technologies for Sensemaking and
Interpretation of Knowledge. Presentation at
Professional Development Workshop sponsored jointly by
the Organization and Management Theory and
Organizational Communication and Information Systems
divisions of the National Academy of Management
Meetings, Chicago
Boland, R. J. and Tenkasi, R.V. (1999). Metaphor
and the Embodied Mind: An Engine of Organizational
Inquiry. Paper presented at the Conference on Language
and Organizational Change, Max M. Fisher College
of Business, Ohio State University, Columbus,OH, May
14-16
Tenkasi, R. V. (1998). Sustainable Technology
Transfer as Collaborative-Contextual Learning:
Implications for the Ganges Remediation Effort. Paper
presented at the Sixth Annual Forum on Sustainable
Development: The Ganges River Pollution Problem,
Illinois Institute of Technology, Chicago, IL
Tenkasi, R. V. (1998). Dynamics That
Accelerate Learning During Fundamental Organizational
Transitions: Preliminary results from a 4-year
longitudinal study. Invited paper presented as part of
the Distinguished Visiting Scholar Series at the RAND
INSTITUTE, Santa Monica, CA
Tenkasi, R. V. and Mohrman, S. A. (1998). The
Dynamics of Knowledge, Control and Power in
Organizational Knowledge Networks. Presented at the
Critical Management Studies Group of the National
Academy of Management Meetings, San Diego.
Tenkasi, R. V. (1998). Learning During
Fundamental Organizational Transitions. Invited
Presentation to Doctoral Students in Public
Administration. University of La Verne, La Verne,
California
Tenkasi, R.V., and Mohrman, S.A. (1997). Doing
Research that is Useful for Knowledge and Action:
Strategies for Dual Relevance. Paper presented at
the showcase symposium sponsored by Organization
Development and Change, Research Methods, Management
Education and Managerial Consultation, National
Academy of Management Meetings, Boston.
Tenkasi, R. V., and Hanson, B. (1997). Non
Routine STS: Moving from Rational, Information
Processing Approaches to Interpretation and Meaning
Making. Paper Presented at the Organization Development
and Change division of the National Academy of
Management Meetings, Boston.
Mohrman, S. A. and Tenkasi, R. V. (1997).
Patterns of Cross-Functional Work: Behaviors and
Benefits. Paper presented at the Fifth Annual
Advanced Concepts Conference on Work Teams: Product
Development Teams. Hosted by the Center for the
Study of Work Teams, University of North Texas, Denton,
Texas, May 14-16.
Tenkasi, R. V. (1997). Story-telling as
knowledge transfer: How Aircraft Design Engineer's
transfer tacit knowledge. Paper presented at the
Workshop on Narratives and Knowledge Management.
Weatherhead School of Management, Case Western Reserve
University, June 19-21.
Tenkasi, R.V. and Mohrman, S. A. (1996). Knowledge,
Power & Control: Exploring the Dynamics of Collaboration
in Organizational Knowledge Networks. Presented at
the National TIMS/ORSA Conference, Atlanta,
Georgia, Nov. 3-6.
Ledford, G., Tenkasi, R. V., and McMahan, G.
(1996). Compensation as a Lever for Organizational
Change. Paper presented in a joint symposium sponsored
by Organization Management and Theory, Human Resources
Management and Organization Development and Change
divisions of the National Academy of Management
Meetings, Cincinnati, Ohio., 1996
Thatchenkery, T., Tenkasi, R. V., and
Cooperrider, D. L. (1996). Strategies for global
organizing; Lessons from the eradication of smallpox.
Paper presented at the Organization Development and
Change division of the National Academy of Management
Meetings, Cincinnati, Ohio, 1996.
Tenkasi, R.V. (1996). Cognitive Pitfalls in
Knowledge Creation Processes: The adverse Impact of
Stress on Scientific Judgments. Invited paper presented
at Innovation- 96, conference on Building and Managing
a innovative and creative culture.
Tenkasi, R.V. (1996). The Contextuality of
Knowledge in Technology Transfer. Paper presented
at the Second Organization Science Winter Conference,
Snowmass, Colorado, January 2-5.
Ledford, G., Mohrman, S. and Tenkasi, R. V.
(1995). Total quality management practices and
outcomes in the largest U. S. Firms. Paper presented at
the Human Resources Division of the National Academy
of Management meetings, Vancouver, 1995
Tenkasi, R. V. And Mohrman, S. A. (1995).
Global Change as Contextual-collaborative Knowledge
Creation. Paper presented at the Academy of
Management conference on Organizational Dimensions of
Global Change. Case Western Reserve University,
Cleveland, Ohio
Tenkasi, R. V. (1994). Examining Cognitive
Processes in R&D: Cognitive Simplification Activity
as a Measure of the Quality of Thinking in New Product
Development Teams. Presented at the Technology and
Innovation Management Division of the National
Academy of Management Meetings, Dallas, 1994.
Tenkasi, R. V., and Boland, R. J. (1994).
Locating Meaning Making in Organizational Learning.
Presented at the Organizational Change and Development
Division of National Academy of Management
Meetings, Dallas, 1994.
Tenkasi, R.
V., and Mohrman, S. A. (1994). Global Change as
Contextual-collaborative Knowledge Creation. Presented
at the symposium sponsored by Organizational Change and
Development and Organization and Management Theory
Divisions of the National Academy of Management
Meetings, Dallas, 1994.
Tenkasi, R. V. and Purser, R. E. (1992). The
Impact of Cognitive Biases on Delays in Product
Development Teams. Paper presented at the Technology and
Innovation Management Division of the National
Academy of Management Meetings, Las Vegas,
Nevada.
Boland, R. J. and Tenkasi, R. V. (1992).
Postmodernism and its Implications for Information
System Design. Paper presented at the Managerial and
Organizational Cognition interest group of the
National Academy of Management Meetings, Las
Vegas, Nevada.
Tenkasi, R. V.,
Thachankery, T., Cooperrider, D. Barret, F., and
Manning, M. (1991). The impact of Schemas and Inquiry
Frames on Consultants' Constructions of Expectations
About the Client System. Paper presented at the
Organization Development Division of the National
Academy of Management Meetings, Miami, Florida.
Boland, R. V., Tenkasi, R. V., and Te'eni, D.
(1994). Designing Information Technology to Support
Distributed Cognition. Presented at the National
TIMS/ORSA conference, Boston.
.Joseph, T., Tenkasi, R. V. , and Cooperrider,
D. L. (1994). Local Knowledge for Global Organizing: An
Example From the Eradication of Smallpox. Paper to be
presented at the International Academy of Business
Disciplines International Conference, Pittsburgh,
Pennsylvania
Tenkasi, R. V., and Mohrman, S. A. (1993).
Technology Transfer as Collaborative Learning. Paper
presented at the National Institute of Drug Abuse
Technical review meeting on reviewing the Behavioral
Science Knowledge base on Technology Transfer.
Washington, DC
Boland, R.J., Tenkasi, R.V., and Te'eni, D.
(1992) Designing Information Technology to Support
Distributed Cognition. Presented at the Coordination
Theory and Collaboration Technology workshop of the
National Science Foundation, June, Washington
DC. Also presented at research Seminars at the University
of Michigan (February, 1992), UCLA (March, 1992),
and Cambridge University, England (October,
1992).
Tenkasi, R. V. (1993) Cognitive Simplification
Processes in New Product Development. Presented at
Research seminar organized by the Program on Social
and Organizational Learning, George Mason
University (February, 1993) and University of
Southern California, (March, 1993).
Tenkasi, R. V. (1993) Locating Meaning Making
in Organizational Learning. Paper presented at Research
seminar organized by the Program on Social and
Organizational Learning, George Mason
University (March, 1993).
Tenkasi, R.V., Boland, R. J., and Purser,
RE, (1993). Raising Awareness of Interpretive Processes
in Knowledge Work- SPIDER: A Computer Based Hyper-environment
for "Thinking About Thinking". Paper presented at
the Fourth International Conference on Productivity
and Quality Research, Miami, Florida.
Purser, R. E., Fixler, J., and Tenkasi, R. V.
(1993). A North American Reflection on Sociotechnical
Systems Design in White Collar and Professional
Knowledge Work Settings. Paper presented at the
Fourth International Conference on Productivity and
Quality Research, Miami, Florida.
Tenkasi, R. V. (1994). The Cognitive Dynamics
of Knowledge Creation in Knowledge Work Teams. Paper
presented at the Conference on Knowledge Work Teams
hosted by the Center for the Study of Work Teams,
University of North Texas, Denton,
Texas.
Tenkasi, R. V. (1994).
Understanding the Nature of Knowledge Creation Processes
in R&D Environments. Invited presentation given at
the R&D Directors Network Meeting, Industrial
Research Institute, Berkeley, CA.
Top
International
Conferences
Tenkasi, R. V. and Bengtsson U. (2003). The
Determinants of Organizational Founding Rates in the
Indian Software Industry: A test of Four Theories, K.
Akilesh (Ed). Paper presented at the NSF conference
on "Learning for the Indian Development Experience, A
US-India Workshop supported by the United States
National Science Foundation, Department of
Management Studies, Indian Institute of Science and The
School of Public Policy, George Mason University,
Bangalore, India, March 2-5
Tenkasi, R. V. (2002). Some Contextual
Antecedents of Cognitive Over-Simplification Processes
in R&D Environments: An Exploration of the Influence
of Social Context on Reasoning and Knowledge Creation
Practices in R&D Teams. Paper presented at the
Third European Conference on Organizational
Knowledge, Learning and Capabilities, Athens,
Greece, April 5-7
Tenkasi, R. V. (2001).
Writing Change, Researching Change, and Changing
Research, Invited Research Seminar, Monash
University, Melbourne, Australia, March 22.
Tenkasi, R. V. (1999). The Dynamics of
Cognitive Oversimplification processes In R&D
Environments: An empirical examination of some
consequences and antecedents. Paper presented at the
Third World Congress on the Management of
Intellectual Capital, McMaster University, Hamilton,
Canada, (January 20-22).
Tenkasi, R. V. (1998). Technology Transfer for
Sustainable Development as Contextual Collaborative
Knowledge Creation. Paper presented (in absentia) at the
First National Conference on Management of Technology
ALTEC AMTEC' 98 "Innovation and Management of Technology
for Sustainable Development" (Merida , Mexico,
November 11- 13)
Tenkasi, R. V. (1998). Learning During
Fundamental Organizational Transitions. Paper presented
at the 18th World O.D. Congress, Trinity College,
Dublin, Ireland.
Tenkasi, R. V. (1998). Learning and Meaning
Making During Fundamental Organizational Transitions.
Paper presented at the School of Management,
University of Wollongong, Wollongong, Australia
Tenkasi, R. V. (1998). The Role of Narratives
in Interpretation and Sense Making: An Alternative to
Schematic Theories of Cognition and Learning,
Research seminar presented at the School of
Management, University of Technology, Sydney,
Australia.
Tenkasi, R. V. (1998). Organization
Development as Social Convention: Understanding the
Cultural and Historical Bases of Change Methodologies.
Paper presented at the Conference on Emerging
Approaches to Inquiry, Sponsored by the Academy of
Management and Bath University, Hawkwood, England.
Tenkasi, R. V. (1998). Creating Learning
Environments During Fundamental Organizational Change:
Preliminary results from a four year longitudinal
study, Invited talk given at the Work Research
Institute, Oslo, Norway
Tenkasi, R. V. (1996). Evolution of the
Learning Organization. Invited talk given at the
Hyderabad Management Association, Hyderabad,
India, August 1
Boland, R.J., Tenkasi, R.V., and Te'eni, D.
(1992) Designing Information Technology to Support
Distributed Cognition. Presented at the Coordination
Theory and Collaboration. Presented at research Seminars
at Cambridge University, England (October,
1992
Boland, R. J., Schwartz, D. G., Tenkasi, R.
V., Maheswari, A., and Te'eni, D. (1992). Sharing
Perspectives in Distributed Decision Making. Paper
Presented at the ACM Conference On Computer Supported
Cooperative Work, Toronto.
Tenkasi, R. V., Mohrman, S. A., Ledford, G.
E., and Lawler, E. E. (1994). The contextual
determinants of increased participative practices in
organizations. Paper presented at the International
Research Conference on Corporate Change, University of
New South Wales, Sydney, Australia.
Tenkasi, R. V. (1994). The Sociocognitive
dynamics knowledge creation in scientific knowledge work
environments. Paper presented at the research seminar
jointly hosted by Departments of Industrial Relations
,Psychology, and Graduate School of
Management, University of Melbourne,
Melbourne, Australia.
Boland, R. J., and Tenkasi, R. V. (1994).
Perspective taking and Perspective making in communities
of knowing. Paper presented at research seminars at the
University of Paris, France, Gothenburg School of
Economics, Sweden, and Norwegian School of
Economics, Norway.
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| PROFESSIONAL
& UNIVERSITY SERVICES |
| |
Professional Services:
Editorial Board Member,
Journal
of Applied Discourse Processes,
1999-2002
Journal
of Organizational Change Management, 2000-
Journal
of Organizational Behavior 2000 (Member,
Special
Editorial Board)
Associate Guest editor
Accounting, Management and
Information Technologies for special issue on
Information Technology and Organizational Learning, Vol. 5
(1), 1995.
Adhoc reviewer for following journals:
Administrative Science Quarterly, Academy of
Management Review, Organization Science, Human Relations,
Organization Studies, Industrial Relations, Management
Information Systems Quarterly, Journal of Organizational
Behavior, Sloan Management Review, Journal of Organizational
Change Management, Accounting, Management, and Information
Technologies, Journal of Management Education, Journal of
Applied Discourse Processes, World Futures, and Information
Systems Research
Reviewer for Managerial Consultation, Organizational
Development and Change, Research Methods, and Organization and
Management Theory divisions of the National Academy of
Management
Review for Berett-Koehler Publishing Company. Jossey-Bass
(books), and Research in Organization Development and Change
series, Greenwich, CT: JAI press
Helped organize the following international symposiums at
Case Western Reserve University: Appreciative Management and
Leadership, Social Innovations in Global Management, and
Executive and Organizational Continuity. Played an active role
in conference design, chairing sessions, and manuscript
revisions for subsequent publication.
University Services:
Member, Institutional Review Board
Member, Review Task
Committee-Masters in Counseling Psychology Program
Member,
Library Committee
Member, PhD Admissions
Committee
Chair, PhD Qualifying Exam Committee |
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| PROFESSIONAL
SKILLS |
| |
Group facilitation experience.
Proficient in SPSS-PC, SPSS-X, SAS, STATA, LISREL and EQS.
|
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| FIELD RESEARCH /CONSULTING
ENGAGEMENTS |
| |
Field Research/Consulting experience in the
areas of organizational change/transition, learning and
knowledge generation processes, and technology transfer for
several organizations such as:
| Amoco Corporation |
Pacific Bell |
| Procter and Gamble |
St. Paul Insurance |
| Shell Offshore Oil |
Allied Signal |
| Hewlett-Packard |
Arthur Andersen |
| Honeywell Defense Avionics |
Pfizer Central Research |
| Pratt and Whitney |
Motorola |
| Omni Hotel |
Prudential Insurance |
| Kaiser Permanente |
PacifiCare Health Systems |
| Texas-Instruments |
Merck & Company |
| Chevron Oil Company |
McKinsey & Co. |
| American Red Cross |
McDonald's Corp |
| Bayer Chemicals |
Synopsis |
| Hitachi Data Systems |
Council of Great Lake Governors |
| UNOCAL 76 |
Lucent Technologies |
References available on
request |
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| PROFESSIONAL
SKILLS |
| |
Group facilitation experience.
Proficient in SPSS-PC, SPSS-X, SAS, LISREL and EQS. |
|
|
| PROJECT DETAILS |
| |
Listed below are brief project details for a sample of
organizations that I have consulted for:
- Allied Signal: This project assessed the effectiveness
of gain sharing plans in six Allied Signal facilities
with a view to understanding the contextual factors that
influenced the effective implementation and operation
of the gain sharing plans.
- American Red Cross: One of the first Appreciative
Inquiry projects, this study involved an Appreciative
Organizational analysis of the Cleveland Chapter of the
Red Cross and significant restructuring based on the Appreciative
Inquiry process.
- Arthur Andersen: Assisted Arthur Andersen with
the development of a Socio-Technical System model for
use with their clients.
- Bayer Chemicals: This study looked at Knowledge
Management and Knowledge Integration issues across the
R&D centers of Bayer Chemical. A special focus was
the cultural differences among the various R&D Centers
located in Europe and North America.
- BP-Amoco Corporation: The project involved assessing
the effectiveness of the transfer of team building training
technology and the moderating influences in the work environment
that influenced the effectiveness of training transfer.
The study resulted in a master's thesis.
- Chevron Oil Company: This study looked at Knowledge
Management issues and examined conditions for technical
excellence among R&D and product development groups.
- Council of Great Lake Governors: This project
involved the Governors and staff of The Great Lakes States
to arrive at a common vision for the council for environmental
preservation of the Great Lakes and economic development
of the Great Lake States. Initiated by the then Governor
of Ohio, Richard Celeste. I was part of a team along with
Chief of Staff to the Governor of Ohio who led the visioning
effort.
- Hewlett-Packard, PPO: Looked at organization
design issues among the corporate groups of Hewlett Packard
that had moved into an internal market model where the
groups became profit centers and were responsible for
their own funding by bidding and providing services to
the division.
- Hewlett-Packard, MID: This study with the Microwave
division of Hewlett-Packard helped the division's transition
into a learning organization.
- Honeywell Defense Avionics: The 18 month study
looked at learning issues involved in fundamental organizational
transition after Honeywell Defense Avionics went through
a significant restructuring from a functionally based
organization to 5 customer focus cross-functional units.
- Kaiser Permanente: This project looked at the
design issues involving "work innovation networks" within
several facilities of Kaiser Permanente. The work innovation
networks were conceived as emergent, adhoc networks involving
multiple members from across the organization representing
different specialties such as medicine,nursing, administration,
etc.
- Lucent Corporation: This study, that was funded
by the Department of Defense and the Lucent Knowledge
Universe Foundation, examined how best to facilitate and
integrate knowledge transfer among a disparate community
of specialized knowledge experts with different and specialized
knowledge orientations that was reflected in their differing
meaning systems and funds of knowledge. This project also
led to a PhD dissertation of a PhD candidate at Benedictine
University, Ms. Deborah Shearer.
- McDonald's Corporation: This ongoing study focuses
on the attributes of high performing McDonald's restaurants
to capture best practices and dissemination to other restaurants.
- McKinsey & Co.: This project involved consultation
and advise to McKinsey & Company's Change Management
Practice group in their efforts to start a sub practice
in Knowledge Management.
- Merck Pharmaceuticals: This project involved
designing and implementing employee gain-sharing plans
in 3 Merck Order Fulfillment Centers.
- Motorola Corporation: This study looked at improving
the effectiveness of product development teams in two
Motorola divisions.
- Omni Hotel: This longitudinal project over 2
years involved providing process consultation to the top
management team and an organization wide Appreciative
Inquiry process to develop a future vision and strategic
plan for the Hotel.
- Pacific Bell: This 2 year longitudinal study
focused on organizational design issues and the creation
of learning communities of practice in 5 post-reengineered
call centers and customer service Bureaus of Pacific Bell.
- PacifiCare Health Systems: This study assessed
the effectiveness of the Secure Horizons (a division of
PacifiCare) marketing organization and the new business
model put in place for the customer service representatives.
The study involved 8 different sales facilities and looked
at the incentive, goal setting, and information systems
and their impact on sales effectiveness.
- Pfizer Central Research: This study explored
performance management issues among R&D scientists
in the central research labs of Pfizer. Since Performance
is an ambiguous concept in knowledge intensive R&D
environments the process involved CO-inquiry with a team
of scientists in defining performance issues and designing
a performance management system.
- Pratt and Whitney, Canada: This longitudinal
study focused on knowledge management issues in Aircraft
engine design teams and particularly processes for leveraging
and integration of knowledge across various engine models.
Also examine ways to routinize engine design knowledge
in the form of standard work.
- Pratt and Whitney, USA: This longitudinal project
examined the redesign of the aircraft engine design and
manufacturing process from functionally based structures
to Integrated product development teams.
- Proctor and Gamble: This 3 year longitudinal
study looked at the dynamics of knowledge generation and
the influence of organizational design issues on knowledge
creation processes in 28 Pharmaceutical R&D teams.
The study resulted in my PhD dissertation and numerous
publications.
- Prudential Insurance: This study looked at learning
issues involved in fundamental organizational transition
after Prudential Insurance moved from functional groups
to cross-functional customer based teams.
- Shell Offshore Oil: The longitudinal project
looked at Knowledge transfer and the preservation of functional
competence in 2 divisions of Shell after Shell Off shore
Oil moved from a functional organization to cross-functional
team based organization structure.
- St. Paul Insurance: The 18 months study looked
at learning issues involved in fundamental organizational
transition after St. Paul Commercial underwent a significant
restructuring from a monolithic, functional, centralized
structure to 12 decentralized, regional companies.
- Synopsis: This project looked at transition issues
during merger of Synopsis R&D Center in Bangalore,
India with another organization.
- Texas Instruments, Corporate R&D: Partially
funded by NSF this study looked at how best to accelerate
knowledge production, Industry-University partnerships
and better integration of upstream research with downstream
groups in 8 Corporate R&D divisions. Range of R&D
groups studied included speech processing/recognition
to computer miniaturization.
- TI-Raytheon: This longitudinal study of 18 months
looked learning issues involved in fundamental organizational
transition in several fabrication units and multiple missile
programs that had changed from a functional structure
to cross-functional team
|
| APPENDIX 1 |
| |
Social Science Citation Index Count (January 1995 to
November 2003).
Total Citations 150+
Journals Listed
Alphabetically
| Journal Name |
Field/Discipline |
| Academy of Management Journal |
Management |
| Academy of Management Review |
Management |
| Accounting, Organizations and Society |
Accounting |
| Aids Education and Prevention |
Public Health, Prevention&
Medicine |
| Annual Review of Psychology |
Industrial, Organizational & Social
Psychology |
| Applied Psychology International
Review |
Industrial, Organizational & Social
Psychology |
| Artificial Intelligence in Medicine |
Artificial Intelligence, Computer
Science & Medicine |
| LECT Notes in Artificial Intelligence |
Artificial Intelligence & Computer
Science |
| British Journal of Management |
Management |
| California Management Review |
Management |
| Decision Support Systems |
Information Technology, Management
Information Systems, Computer Science |
| Education, Training &
Development-Education Technology & Research |
Education |
| European Journal of Information
Systems |
Information Technology, Management
Information Systems, Computer Science |
| Futures |
Strategic Planning, Management |
| Group Decision & Negotiation |
Organizational Behavior, Negotiations,
Management |
| Human Relations |
Management |
| Human Computer Interaction |
Information Technology, Man-Machine
Studies, Ergonomics |
| IEEE Transactions in Engineering
Management |
Engineering, Technology, Innovation,
Management |
| IEEE Transactions in Professional
Communication |
Engineering, Information Technology,
Management |
| IEEE Transactions in Systems, Man,
Cybernetics |
Engineering, Cybernetics,
Management |
| Information Management |
Information Theory &
Technology |
| Information Process Management |
Information Theory, Processes &
Technology |
| Information Systems Journal |
Information Technology |
| Information Systems Research |
Information Technology, Management,
Computer Science |
| International Journal of Electronic
Communication |
Information Technology & Systems-
Internet & Intranets |
| International Journal of Human Computer
Studies |
Information Technology, Man-Machine
Studies, Ergonomics |
| International Journal of Management
Review |
Management |
| International Journal of Technology
Management |
Technology, Innovation, Engineering,
Management |
| Journal of Education Policy |
Education |
| Journal of Information Technology |
Information Technology &
Systems |
| Journal of Management Information
Systems |
Management Information Systems,
Information Technology |
| Journal of Management Inquiry |
Management |
| Journal of Management Studies |
Management |
| Journal of Nursing Administration |
Nursing, Healthcare |
| Journal of Organizational Change
Management |
Management, Organizational Change,
Theory |
| Journal of Scientific & Industrial
Research in India |
Research, Science, Engineering |
| Journal of Strategic Information
Systems |
Information Systems & Technology,
Strategy |
| Journal of Substance Abuse Treatment |
Health Care, Prevention, Treatment,
Medicine |
| Journal of University Computing
Science |
Information Technology & Systems
Planning & Design |
| Knowledge Based Systems |
Artificial Intelligence, Computer
Science, Information Technology |
| Library Trends |
Library & Information Science |
| Management Learning |
Management Education &
Development |
| Methods, Information & Medicine |
Management of Medicine |
| MIS Quarterly |
Management Information Systems,
Information Technology & Systems |
| New Technology, Work & Employment |
Technology, Work & Occupations |
| Organization |
Management & Organization
Theory |
| Organization Science |
Management & Organization Theory
& Practice |
| Organization Studies |
Management |
| Oxford Review of Economic Policy |
Economics |
| Progress in Human Geography |
Geography, Cartography |
| Psychiatric Quarterly |
Medicine, Mental Health, Public
Health |
| Psychology & Marketing |
Marketing Psychology |
| R&D Management |
Research & Development, Innovation,
Technology |
| Research Policy |
R&D Policy, Innovation,
Technology |
| Strategic Management Journal |
Strategy, Management |
| Technology Analysis & Strategy |
Strategy, Technology |
| Technovation |
Technology, Innovation |
| Wirtschaftsinf |
Information Systems, Technology &
Design | |
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