Start Date: Thursday, October 8, 2015 at 6:00 p.m. (CST)
Duration: Downtime will continue through the weekend, resuming all services on Monday, October 12, 2015 at 7:00 a.m. (CST)
What is being upgraded: Oracle mandated split of Student and HR data into separate databases and upgrading PeopleSoft HCM to version 9.2.
General Impact: All services associated with MyBenU will be unavailable during the scheduled dates and times. This work is necessary to keep current with PeopleSoft features and legally required tax updates. When the upgrade is complete students, faculty and staff should not see any change in look or functionality when they log into MyBenU.
The following services will NOT be available:
The following services will be available:
Please direct questions to the Helpdesk (630) 829-6684 or email: firstname.lastname@example.org
Welcome to the Benedictine University technology community. We are very excited to provide you services to enhance your educational experience at the University. The Office of Information Technology (OIT) provides improved effectiveness and efficiency in the University’s administrative processes, facilitates the use of technology by faculty in the teaching, learning and advising process and improves the administrative decision making process.
Our Mission is to create value for Benedictine University through the application of innovative, effective, and reliable solutions that exceed our customer's needs. We provide outstanding customer service by being leaders in our specialties, listening to our customer, acting professional at all times, and working hard together. We gain our customers trust by being respectful, recognizing accomplishments, making work enjoyable, and performing with integrity.
To reach the Helpdesk, either send an email to email@example.com, dial 6684 on campus or (630) 829-6684 if off campus.