Password Reset Instructions

As part of a security enhancement, passwords for all university faculty associated with the Lisle and Naperville campuses were set to expire on July 1, 2014 at approximately 9:30 AM CDT. This was done by the Office of Information Technology in conjunction with the Office of the Provost.

If you are one of the affected faculty, you can reset your own password following the steps below. If, at any time, you encounter difficulties in doing so, please contact the helpdesk at 630/829.6684.


Before You Begin:

Do not, under any circumstance, reuse your current password

  1. You must have your BenU employee ID number available. This is the seven-digit number that's found underneath your picture on your Faculty/Staff ID card. Without this number, you will not be able to proceed.
  2. You only need to change your password in one place. Your new password will be used for all university systems (PeopleSoft, network access, email, and CommonSpot).
  3. Have any other devices that may have your password on it (smart phones, tablets, iPads, etc.) with you as your new password will need to be changed on those devices. If you have a device with you, please follow the Password Reset Process.
  4. If you use password management software then remember to change it there, too (most people are not using this).
  5. Be prepared to enter a strong password as your replacement. Your password must:
    • be a minimum of eight characters but… longer is stronger!
    • include three of the four character types: UPPERCASE, lowercase, numbers, and special characters
    • not include your user ID, name, or other easily guessed words (A.K.A. "predictable patterns")
    • be completely new from any previously-used password
    • never be written down and posted where someone other than you can see it. This includes your monitor, under your keyboard, desktop, etc. If you do need to write your password down, do so on a small piece of paper that you keep in your wallet.

Some Password Hints

Obviously, do not use the specific examples!

  • Use a string of random characters: Tb7#kX9_]4d+
  • String together a long passage from your favorite book, inserting special characters and number in place of letters. For example: !tWasTheBestOfT1mesItWasTheW0rst0fTimes
  • Use quotes that are written cryptically: 2b~!toB=Q ("To be or not to be, that is the question")
  • PasSW0rdS ArE cAse sENsITive and "spaces are allowed"
  • Read Bruce Schneier's article, Choosing Secure Passwords (and be prepared to be scared)

To Change Your Password:

  1. Click here to go to the Benedictine University Password Reset Page.
  2. Follow the online instructions.

For more information, please read the BenU Password Policy.

Contact Us

Email: helpdesk@ben.edu

Phone: (630) 829-6684

Office: KN228

Help Desk Hours:

    • Everyday: 7:00 a.m. - 2:00 a.m.

Did You Know?

To lock your computer quickly, press Windows + l.

To minimize everything, press Windows + M...to restore, press Windows + Shift + M.

To open "My Computer" quickly, press Windows + E.