This department is responsible for the computing, networking,
telephone and information systems of the University. The
office is also the home of the Help Desk with Information
Support Specialists who service the University community
needs for PC, telephone, and Cable TV service as well as
audio/visual requests.
Contact the Helpdesk:
Phone: ext. 6684 on campus, (630) 829-6684 from off campus or
e-mail: Helpdesk@ben.edu
Helpdesk hours:
Monday through Friday 7:00 a.m. - 10:00 p.m.
A.V. Technicians are available for support on Saturday and Sunday
Audio Visual Technician: 7 days a week - 8:00 a.m. - 10:00 p.m.
Contact via the Helpdesk ext. 6684 during these
hours; other times call (630) 829-6110.
If no answer, call Public Safety at: (630) 829-6666 and ask them to page the
on-duty staff member.
Online MBA, MPH, or MED Students Technical Support:
24/7 - 7 Days a week call 1-866-291-1166
Charles (Randy) Williams - Director, Phone: (630) 829-6025 or
e-mail: cwilliams@ben.edu
Faculty and Staff Technology Tips Package (F.A.S.T.)
Benedictine University has a wide range of technology geared towards
enhansing delivery of education. As an employee of the University,
you are eligilbe for a user account that allows you to access
the network and our e-mail system.
Please click here to read the entire F.A.S.T. Package.
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