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Email and Electronic Communications Practices, Policies and Etiquette
from the Office of Information Technology



Communicating via email gives you great power to reach many people, to inform them, to obtain information, and to irritate and anger friends and strangers alike. Some simple, common sense practices will help you use email as a productive tool in your personal and professional life and help you maintain positive relationships with friends and coworkers. Here are some generally accepted “do’s and don’ts” for email.

Before You Begin: A Reminder About Benedictine’s Acceptable Use Policy
  • Benedictine University voluntarily provides computing equipment and services for the academic, research, administrative, and communications needs of its students, faculty and staff.

  • Access to all Benedictine University owned and/or operated computing facilities is a privilege and not a right. Individuals who refuse to follow the Acceptable Use Policy (AUP) will not be granted user accounts. Violations of the AUP by individuals may result in penalties included but not limited to closure of all accounts and revocation of all computing privileges.

  • . . . the information stored on the University equipment is the property of the University; the University will not access the personal files of any authorized user without that individual’s consent, with certain exceptions.
Read the complete text of Acceptable Use Policy. This document pertains to all students, faculty and staff.

Match Your Communications Mechanism. (Email Isn’t Right For Everything.)

• If you have information to disseminate, think about effective tools that work but do not waste resources or intrude on individuals not likely to be interested in your news.

• If you decide that you do not want to pay attention to email from any particular person you may use email filtering to divert such mail to a separate folder (for review at your leisure) or directly to your deleted items folder. You may filter email based on both the sender and on to whom the message was sent (in other words, you can accept messages addressed directly to you while filtering out messages from the same person sent to you via a distribution list).






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