This department is responsible for the computing, networking,
telephone and information systems of the University. The
office is also the home of the Help Desk with Information
Support Specialists who service the University community
needs for PC, telephone, and Cable TV service as well as
audio/visual requests.
Contact the Helpdesk: Monday - Friday: 7:00 a.m. - 10:00 p.m.
By email: Helpdesk@ben.edu
or phone: (630) 829-6684.
Audio Visual Technician: 7 days a week: 8:00 a.m. - 10:00 p.m.
Contact via the Helpdesk during these hours; other times call (630) 829-6110.
If no answer, call Public Safety at (630) 829-6666 and ask them to page the
on-duty A.V. Technician.
Online MBA, MPH, or MED Students Technical Support: 7 days a week: 24 hours a day
Call 1-866-291-1166.
Director of Information Technology: Monday - Friday: 8:00 a.m. - 5:00 p.m.
Charles (Randy) Williams: By email: CWilliams@ben.edu
or phone: (630) 829-6025.
Technology Information Packet for Students (T.I.P.S.)
Welcoming students to the Benedictine University technology community.
We are very excited to provide you services to enhance your
educational experience at the University. It is very important
that you read and understand this essential document.
Click here to read the entire T.I.P.S. document.
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