Benedictine University has created an FAQ for faculty, staff and students to navigate the COVID-19 outbreak and what it means to be a virtual campus. 

Have there been any confirmed cases of COVID-19 at Benedictine University?

There are currently no known cases of COVID-19 within the Benedictine Community.

What is the coronavirus (COVID-19)?

Coronaviruses are a large family of viruses that are common in people and many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread between people such as with MERS-CoV, SARS-CoV, and now with this new virus (named SARS-CoV-2). For additional information visit the CDC website.

What should I do to stay healthy?
  • Wash your hands for at least 20 seconds with soap before rinsing, or for 20 seconds with hand sanitizer if a sink is not available.
  • Keep up healthy habits like getting enough sleep, drinking enough water, getting physical activity and eating well. A healthy immune system is better at fighting off any illness.
  • Get your flu shot if you have not done so (flu shots are covered by insurance, and if you do not have insurance, the $25 fee is a lot less than healthcare costs if you need treatment for the flu).
What should I do if I feel ill?
  • If you are sick, please stay home, rest and drink plenty of fluids, and do not return to class or work until you are 24 hours symptom-free.
  • Please cover your cough and sneezes with your elbow or a tissue, and then wash your hands as soon as you are able.
  • If you are sick for more than five days, it’s time to call your doctor to see what is advised (do not walk-in to your doctor’s office without advance warning to protect other patients and healthcare providers).
  • If you are seriously ill and short of breath, go to the urgent care or the hospital and wear a mask as soon as you arrive. Let them know if you have been traveling and what your symptoms are to help them respond appropriately.
Knowing that this is a very fluid situation, when will the University communicate updates about returning to face-to-face instruction?

It is with the community’s safety in mind that we announce face-to-face instruction is suspended through the end of the spring semester and spring quarter. Our virtual campus model will be extended through May 31, 2020. Staff and faculty will continue to work from home, with the understanding that some modifications may be needed in order to keep operations running smoothly during this extended period of time. READ MORE

Benedictine will be a virtual campus. What does that mean?

Our goal by going to a “virtual campus” is to encourage anyone who can study at home or work from home to do so. For the rest of the spring semester, non-essential faculty and staff have been asked to work from home. Virtual instruction for students at all levels and on all campuses will take place starting Monday, March 23 (following the University's Spring Break, March 16-20).

Our goal is to ensure day-to-day operations continue to run as smoothly as possible while doing what we can to mitigate the likelihood of the virus being spread among our community. Should you need to contact any on-campus resources, please do so via email or over the phone. The campus will continue to be monitored by Benedictine University Police 24/7. 

How will my student worker position be affected by the move to a Virtual Campus?

Here at Benedictine, we are a community. During difficult times, we come together to support one another in any way possible. We understand that we have many student workers who will be unable to come to campus to work and/or are unable to work from home. This can negatively impact those who rely on their student worker paychecks to get by financially, and that is not something the University wants for any of our community members.

During this time, student workers will be allowed to work virtually as they are able on any projects assigned by their supervisor. Even if there is no work for them to do virtually, Benedictine will continue to pay them for their normally scheduled work shifts. Students should ensure they are using their student worker email address and not their student email to complete any virtual work. They will continue to complete their timesheet for their regularly scheduled hours and submit it electronically to their supervisor for approval by the posted bi-weekly deadline.

What events will still be held on campus?

Any large-scale on-campus events or events that are open to the public are cancelled for the Virtual Campus period through May 31, 2020. When possible, these events will be rescheduled for after May 31. We will re-evaluate these guidelines as that date nears to determine whether additional precautions are necessary depending on the spread of the virus.

Unfortunately, all campus events and programming will be suspended during the extended Virtual Campus period in accordance with recommendations from the Centers for Disease Control (CDC). This includes postponing our 2020 commencement ceremonies for both Lisle and Mesa. We are looking for other opportunities to celebrate our graduating class later this summer and will communicate more information about those as soon as it is appropriate to do so.

Will there be refunds issued for on-campus housing?

Benedictine University understands our residential students were greatly impacted by the sudden move from campus housing. In accordance with federal, state, local and CDC (Center for Disease Control) guidelines, this move was necessary for the safety of our students, faculty and staff. As an institution we have adopted the following philosophy and process for refunding of room and board. All residential students will receive a refund, for the unused portion of room and board, for the final seven (7) weeks of the spring 2020 semester, which represents the weeks of March 22nd through May 9th. The refunds will be applied in the following order:

  • All residential students who have a current balance on their account will receive a credit applied to this balance, for the unused portion of room and board, for the final seven (7) weeks of the semester.
  • All residential students who have a zero (0) balance on their account and are current freshman, sophomore or juniors will receive a credit, for the unused portion of room and board, for the final seven (7) weeks of the semester, applied toward fall 2020 semester or spring 2021 semester.
  • All residential students who have a zero (0) balance on their account and plan to continue in a Benedictine University graduate program can have their credit, for the unused portion of room and board, for the final seven (7) weeks of the spring 2020 semester applied toward the fall 2020, winter 2021 or spring 2021 quarter tuition.
  • All residential students who have a zero (0) balance on their account and will be graduating in spring 2020 or summer 2020 will receive a refund, for the unused portion of room and board, for the final seven (7) weeks of the semester according to the refund preference they selected with BankMobile.


Are tutoring services still available?

The Mesa Campus Peer Tutors will be online this Semester and the tutoring service will be on the Microsoft TEAMS Platform. TEAMS is available for you to download from the Office365 start up page. Tutors can be contacted through the PEER TUTORS team. Their availability will remain much the same as it was in January-February.

During the Virtual Campus, Mesa students can make use of the ACE Tutoring program from Main Campus. To get virtual tutoring help:







MATH Email




(WRITING Tutor • WRIT 1101/1104: Writing Colloquium • WRIT 1102: Research Writing • Written assignments for all other courses • Personal statements, appeal letters, thank you letters, and any other BenU-related writing tasks)

It is important to remember that Lisle is now 2 hours ahead of Mesa so you need to factor time differences into your help requests


Are there any resouces to gain internet access if I am not able to access it at home?

 • FCC agreement stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots

Comcast COVID-19 response: offers free WiFi for 2 months to low-income families plus all Xfinity hot-spots are free to the public during this time

Charter: Free internet for two months

AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families. ATT has also opened all of its public wi-fi hotspots to the public

Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and starting Tuesday, March 17, will allow all handsets to enable hot-spots for 60 days at no extra charge. 

T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.

• Spcetrum is offering free internet: 1.844.488.8398

• Cox has opened all of its public wi-fi hotspots to the public. Find the locations. 

A Catholic University in the Benedictine Tradition, founded in 1887. Learn more about our values and rich heritage.

© 2020 Benedictine University


225 E. Main Street in Mesa, AZ 85201  |  (602) 888-5500

Map of Benedictine University at Mesa