Certificate Program Overview

In addition to the M.S. in Management and Organizational Behavior, the program also offers several certificate programs. The certificate programs at Benedictine University are an excellent way to get started on your degree or just gain that extra edge in your profession.

Designed to meet the growing need for effective, cutting-edge management skills, our programs are always being updated to reflect the current job market.

Our exceptional faculty - the same who teach in our degree programs - bring their experience to the classroom. Their approach to teaching and working with the diverse needs of adult learners and their commitment to excellence are hallmarks of our graduate programs. Some students choose the certificate programs as a shorter, more focused alternative to a graduate degree program. Others, who may already have an advanced degree, enter the program seeking an update or a new area of specialization.

Still others use a certificate program as a short-term goal, with a general intent to apply the certificate credits to a degree program at a later date. Students seeking a certificate are not required to submit an application for degree-seeking status, which means you can start taking classes right away. Regardless of your personal goals, a certificate program has many general benefits. These programs help students increase their career mobility and the level of their professional achievement, as well as influence the organizational culture in which they work. We are very proud to offer all our certificate programs on-site. Our faculty members have worked with some of the world's leading organizations, such as McDonalds, John Deere, Motorola, U.S. Postal Service, and University of Chicago to enhance their development needs. If your organization is interested in partnering with Benedictine University, please contact Therese Yaeger.



Health Administration (16 credits)

The certificate program in Health Administration is designed to meet the growing need for state-of-the-art and effective management skills in today's increasingly uncertain and change-oriented healthcare environment. Through this program, students will learn to:

• gain knowledge of the theory and research in health   administration
• develop management skills in specific areas such as financial   management, legal considerations, strategic planning and   marketing
• integrate technical and human relations skills
    toward more effective management styles
  
  

MGMT 500	Accounting for Managers (4)*
MGMT 526	Board and Agency Relations (2)
MGMT 527	Funding and Grantsmanship (2)
MGMT 530	Organizational Behavior (4)*
MGMT 558	Service Managament (2)
MGMT 561	Marketing - Concepts and Planning (2)*
MPH 602	U.S. Health Care System (4)*
MPH 623	Legal Aspects of Health Care Admin. (2)*
MPH 608	Financial Planning in Health Care Organizations (2)
MPH 671	Managed Care Environment (2)
MPH 672	Managed Care Impact on Care Delivery (2)
MIS 648	Information Management in Health Care (2)
MIS 649	Advanced Tpoics in Health Information Systems Management (2)

*Highly Recommended

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Human Resource Management (12 credits)

Human resources is a profession experiencing some of the greatest change in management today. The Certificate Program in Human Resources Management is designed to meet the need for effective management skills in an environment that demands knowledge of such issues as performance management, sexual harassment, strategic benefits planning and ADA guidelines. Program objectives include:

• developing skills in such areas as training and
  management development, recruiting, compensation and benefits and strategic human resource planning
• integrating technical and human relations skills to create more effective management styles
  
  

  MGMT 521	Career and Human Resource Planning (2)*
  MGMT 525	Legal Issues in Human Resource Management (2)
  MGMT 570	Human Resource Management Overview (2)*
  MGMT 571	Labor Relations (2)
  MGMT 572	Compensation and Benenfits (2)
  MGMT 573	Performance Appraisal (2)
  MGMT 574	Affirmative Action (2)
  MGMT 575	Employee Assistance Programs (Trends, Implementation and Management) (2)
  MGMT 578	Recruitment and Selection (2)
  MGMT 579	Training and Development Overview (2)
  MGMT 592	Managing Diversity (2)

  *Highly Recommended
  Capstone paper required
  
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Management in a Professional Technical Environment (16 credits)

The Certificate Program in Management in a Professional Technical Environment is especially effective for managers working in today's high-tech world.

• the program is designed to address the needs of line and staff managers within complex technical environments
• emphasize the integration of technical and organizational behavior knowledge toward the development of high performance work units
• increase and develop students' skills in leadership, team building, conflict management and organizational change
  
  

  MGMT 530	Organizational Behavior (4)*
  MGMT 552	Leadership (2)
  MGMT 580	Group Dynamics (4)
  MGMT 581	Team Building (2)
  MGMT 582	Conflict Management (2)
  MGMT 584	Strategies for Change (2)

  *Highly Recommended
  
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Organization Development (16 credits)

The certificate Programs in Organization development are designed to help develop cutting-edge management skills for today's high performance organizations.

Professional Practice Management (14 credits)

Each year, start-up business and private practices struggle through the challenges of day-today management. The Certificate Program in Professional Practice Management is designed to meet the growing need for effective management skills by independent practice and business administrators. Through the program participants will:

• learn the theory and practice of sound business principles for highly successful professional firms


• develop skills uniquely suited for the special human resource issues of small organizations
• gain competency in integrating professional development needs, human resource requirements and organizational concerns for delivering service and administering the day-to-day operations of a business
  
  
  

  MGMT 500	Accounting for Managers (4)*
  MGMT 526	Board and Agency Relations (2)
  MGMT 532	Organizational Development (4)
  MGMT 535	Strategic Management for Small Organizations (2)*
  MGMT 552	Leadership (2)
  MGMT 558	Service Management (2)
  MGMT 561	Marketing -Concepts and Planning (2)
  MGMT 594	Managing Quality (2)
  MPH 623	Legal Aspects of Health Care Admin. (2)*
  MBA 668	Services Marketing (2)

  *Highly Recommended
  
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Service Management (16 credits)

As the nation has moved from the industrial age to an environment of service-providers, a need has developed for a greater understanding of how these service-based companies best operate. Through this program, students will:

• enhance skills in the areas of marketing, quality
  management, customer responsiveness and strategic management of service organizations
• build knowledge of the theory and practice of sound business principles for highly successful service organizations
• develop expertise suited for the unique recruitment, retention and employee development needs of service organizations
  
  

  MGMT 500	Accounting for Managers (4)
  MGMT 530	Organizational Behavior (4)
  MGMT 552	Leadership (2)
  MGMT 558	Service Management (2)*
  MGMT 559	Entrepreneurship (4)
  MGMT 561	Marketing -Concepts and Planning (2)
  MGMT 592	Managing Diversity (2)
  MGMT 635	Business Process Redesign (2)
  MBA 633	Human Resource Management and Development (4)
  MBA 668	Services Marketing (2)*
  MIS 546	Systems Analysis and Design (4)

  *Highly Recommended
  
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Training and Development (16 credits)

The Training and Development certificate program is extremely beneficial for students looking to change careers or advance in the training and human resource area. The program was created in response to the market demand for qualified professionals with training and development expertise. The emphasis is on the role of training as an integral component of an overall organizational improvement strategy. Through this quality Benedictine program, students will discover the intricacies of:

• supporting business strategy through performance improvements
• facilitating learning and change
• improving individual, team and organizational effectiveness
  
  
  

  MGMT 516	Adult Learning Strategies (2)
  MGMT 521	Career and Human Resource Planning (2)
  MGMT 532	Organizational Development (4)* or MGMT 521
  MGMT 579	Training and Development Overview (2)*
  MGMT 581	Team Building (2)
  MGMT 582	Conflict Management (2)
  MGMT 592	Managing Diversity (2)

  *Highly Recommended
  
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