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Christopher Fernandez, Ph.D.

Education:
Ph.D.
Master in Physics (Chittagong University)
MBA with an emphasis in Organizational Behavior at George Williams College
B.A.
Organization Affiliations:
Lucent Technologies
 

Chris completed his doctoral studies at Case Western in 1988. He has held various positions with AT&T and Lucent Technologies, and is currently a Product Manager at Lucent. For the past 18 years Chris has taught Conflict Management, Team Building, Process Consultation, Group Dynamics and Organizational Assessment for the MOB Department at Benedictine University.

Biography:
I grew up in Bangladesh - a small but heavily populated country on the East side of India. My first college education was in the pure sciences that I capped with an M.S. in Physics from Chittagong University in 1976. Soon after I graduated, specific job encounters helped me realize that I had an appetite for the softer side of organizations and deep appreciation for people within organizations. I decided to pursue jobs in the service sector. For the next 5 years, I worked in Bangladesh for the United Nations and the International Red Cross doing refugee/relief work, and the YMCA creating and managing service projects. I came to the US in 1981.

During 1981-1983, I pursued an MBA with an emphasis in Organizational Behavior at George Williams College in Downers Grove, Illinois . From there, I went on to do my Ph.D. in Organizational Behavior at Case Western Reserve University in Cleveland, Ohio, and earned my Ph.D degree in 1988. My research interest was in understanding how employee behaviors emerge and are shaped in organizations that are complex and always in transition. My dissertation topic was Role Shaping in Complex Organizations, very much tied to my interests.

Presently, I work for Lucent Technologies as a Product Manager for next generation wireless core-network products. The job of a Product Manager entails setting product strategy, acquiring resources needed to develop and support the product, and executing product strategy with the help of numerous organizations. This involves working with a large number of individuals that represent multiple cultures, functions, teams, and often in different locations and countries. The job embodies the essentials of organizational behavior in action.

In addition to my job at Lucent, I enjoy sharing my experience and knowledge through teaching as a part-time faculty in graduate education programs. Over the last 17 years, I have taught nine courses at a number of universities in the area in the field of Organizational Behavior and Development. Course work included Organizational Theory, Organizational Strategy/Structure and Decision Making, Organizational Behavior, Group Dynamics, Team Building, Conflict Management, Organization Assessment, and Process Consultation. Currently at BU, I teach Group Dynamics, Team Building, Conflict Management, Organization Assessment, and Process Consultation. I also do special 'limited' OD consultation work (on the side) with corporations and agencies limited to 2-3 day sessions per episode. With my current workload, I am unable to take on opportunities of longer duration.

I do have a young family and make time for some fun. My spouse Sharon has a background in Counseling Psychology and can relate to the field of OB/OD quite well. I have a son - Christopher, who is almost 13, and a daughter - Caitlin, who is 9. I participate in some of their sports activities and support school homework. I enjoy coaching kids' soccer, helping with kids' baseball, swimming (I am a beginner), cooking, serving on service agency committees and boards, and reading new material in the field.

My present recurring desire is to start up a Management Consulting practice with focus on the ability 'to maintain organizational performance and employee engagement in the face of chaos and adversity'- something to look forward too.

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