Counseling Center
Counseling Center

The Counseling Center is dedicated to providing confidential services to help guide and support Benedictine students toward their personal, social and academic goals. We offer individual and group counseling, outreach programming and referrals.

Every student who seeks counseling will be treated with dignity and respect. The counseling center staff utilizes a holistic and inclusive approach when assisting students.

Location and Hours of Operation

Location

The Counseling Center is located on the main level of the Krasa Student Center in Room 112. To make an appointment with a counselor, please call (630) 829-1800 or come to the office.

Hours of Operation

Monday-Friday, 9:00 a.m.-12:00 p.m. and 1:00-5:00 p.m.
Closed Saturday and Sunday
Any altered hours of operation will be posted on the entrance door.

For after-hour emergencies, please dial 911 or the Benedictine University Police at (630) 829-6666. For off campus emergencies, dial 911.

Mission Statement

The Counseling Center is dedicated to offering a student-centered approach while supporting each student in their pursuit of personal, social and academic goals and in keeping with the Benedictine University Mission. We promote a student’s growth and development in a safe and confidential environment and by encouraging self-reflection.

These goals are achieved by:

  • Individual, couples and group counseling with a licensed professional and graduate level interns.
  • Consultation with faculty or staff.
  • Crisis intervention.
  • Outreach programming.
  • Referrals.

Frequently Asked Questions

Who is eligible for services?

All students attending classes on the Lisle Main Campus are eligible for services from the Counseling Center. Referrals will be offered to students enrolled on the Springfield and Mesa campuses.

Who should go to counseling?

All students can request a one-on-one consultation to discuss issues impacting their lives.  Some examples are: transitioning to college, loneliness or isolation, unhealthy relationships, sexual assault, relationship violence or stalking, low-mood/depression, anxiety/worry, sexuality or gender identity, grief, traumatic events, alcohol or drug use, the experience of discrimination or prejudice, body image or high levels of stress.

Is there a cost for counseling?

No.

Do you provide walk-in counseling appointments?

A student may be accommodated if a counselor has an opening. These appointments are typically reserved for students in crisis.

Can my parent or friend make an appointment for me?

No. The student seeking counseling is required to make the appointment.

Can I fax or email my information to you?

No. Due to confidentiality, you will be required to come to the office in person.

Can I request a counselor?

Yes. However, we cannot guarantee that you will be seen by a particular counselor. Please let us know at the time of scheduling if you prefer a certain counselor. We will do our best to make you feel comfortable.

Will my information and records be kept confidential?

Yes, all student documents are kept in a locked file. Your information will not be shared outside the Counseling Center without your written authorization, with the following exceptions:

  • Authorization of a release of information in written form.
  • If your counselor determines that you are a probable threat to yourself or to someone else, the counselor may share that information with the appropriate individuals for your protection and for the protection of others.
  • Cases involving suspected child abuse/neglect.
  • In the context of professional consultation, your counselor may consult with another counseling staff member to discuss your treatment. Counselors periodically do this to ensure that their clients are receiving the best possible care. In this situation, specific identifying information (such as your name) is not shared.
Does the Counseling Center provide counseling services for employees?

No, we do not. You may contact the following resource available to benefit-eligible employees:  Log onto ComPsych Guidance Resources’ website at www.guidanceresources.com.

 
 

How to Refer a Student to the Counseling Center

When concerned about a student, we suggest that you encourage the student to visit the Counseling Center to discuss their situation. Here are a few ways you can refer them to the Counseling Center:

  • Speak with the student one-on-one and suggest they visit the Counseling Center.
  • Call the Counseling Center while you are with the student, then offer the phone to the student.
  • Walk with the student to the Counseling Center. Students in crisis will take priority.

We understand that because of your concern for the student, you may want to follow up with the counselor. Please remember that the communication between a counselor and client is confidential. Without written consent from the student, we cannot and will not discuss the details of a student’s session or even confirm that the student in question is in counseling.

Counseling Center

Hope Keber
Director
(630) 829-1801
hkeber@ben.edu