How to Support a Survivor

If someone comes to you to report an incident of gender based violence (sexual assault, domestic violence, dating violence, or stalking) it generally means that you are someone that they trust. How you respond to their disclosure can have a significant impact on how they heal and view future relationships. Benedictine University cares about every member of our community and has resources available to both you and the survivor.

Here are some tips to guide you as you support the survivor:

Listen and believe the survivor

False reports are not common and it is far more likely that a survivor will choose not to report. It is likely difficult for the survivor to talk to someone about this experience and they chose you. Also, keep in mind that unless you are a police officer or Title IX Coordinator, it is not your job to investigate. If you are a faculty or staff member it is your responsibility to report the incident, but otherwise your role is supporting the person who came to you. Do not pressure them to share more than they are comfortable with or make promises you may not be able to keep.

suggestions for what to say:

"I am so sorry this happened to you."

"Thank you for trusting me with this."

"What can I do to help?"

Remind the survivor that it is not their fault

Avoid "Why" questions since they are often victim blaming. Gender based violence is only the fault of the perpetrator.  It does not matter what they were wearing, where they were, or what they were doing. No one deserves to be assaulted. Let them know that survivors or bystanders who report, in good faith, any incident of violence will not be charged with an alcohol or drug violation on campus.  

Ask what you can do to help or offer further support

Do not try to pressure the survivor to make choices. Survivors often have experienced relationships or events in which their power has been taken from them. How they heal or what they choose to do next is up to them. Explain what options are available to them and support them in any way you can. Offer to go to a counseling session with them or go with them to report. Express concern, but do not judge what they choose to do.

suggestions for what to say:

"I understand that this is probably overwhelming. You can take things one step at a time. What is your highest priority?"

"You may not know what to do next, but I want you to know that you have options. On campus you can report to the Police or Title IX Coordinator. Or free counseling is available through the University Counseling Center. If you prefer to seek assistance off campus or just want additional support, you can call one of our victim advocacy community partners. The hotlines are available 24/7 and they can help you talk through all of the options available."

Encourage them to seek medical attention as soon as possible if the violence was sexual or physical

Whether a survivor chooses to get medical attention or not is their choice, but let them know that this is an option and their right. Let them know that the sooner they go, the better chance that the healthcare staff will be able to find evidence. Medical attention may also be necessary in treating injuries. A survivor can also choose to talk through these options with a victim advocate. Advocates are able to go with survivors to medical and legal visits. A list of hospitals and victim advocates are on our Resource and Referral guide.

Take care of yourself too

You may also feel strong emotions about what happened to the survivor. Know that it is okay and normal to feel this way and that you are not alone. Resources are available for you too. Also, know your limits. If you do not know what to do, reach out for help. You do not have to have all the answers. If you are seeking assistance on campus you can reach out to the Counseling Center in the Krasa Student Center (Room 112), the Title IX Coordinator, Erica Conrad, or the Violence Against Women Act Grant Coordinator, Bernadette Muloski. You can also reach the University Police Department by calling (630)829-6666 (emergency) or (630)829-6122 (non-emergency).


For Faculty, Staff, and Administration

All faculty, staff, and administrators at Benedictine University, with the exception of Counseling Center staff, are Responsible Employees. This means that you are required to report incidents of gender based violence to the Title IX Coordinator.

Here are some additional tips to the ones above that may help guide you if someone reports an incidence of violence:

Inform the survivor about your role as a responsible employee

If possible, interrupt the survivor before they disclose. If you sense that the survivor is about to disclose, you might say "I'm sorry to interrupt you, but I want to make sure that you know that as a [faculty/staff] member, I am required to report incidents of gender based violence to the Title IX Coordinator. If you wish to continue, I want to be here to support you in finding the resources you need, but if you would rather talk to a confidential support person I can give you this Resource and Referral Guide or walk with you to the Counseling Center."

If the survivor has already disclosed, you might say "Thank you for sharing this information with me. I am sorry that happened to you. I do need to let you know that I am required to report any incident of gender based violence to the Title IX Coordinator."

Let the survivor know that while you are required to report the incident, it is up to them what happens next.  A report to the Title IX Coordinator does not automatically lead to an investigation. The Title IX Coordinator will reach out to them and let them know what options they have.

Respect boundaries and offer appropriate support

While you are required to report this incident, it is not your role to investigate, act as a counselor, or continue to ask for more information than the survivor has willingly shared. Be realistic about what support you can offer them and share resources for where they can go if they need further support. After you have reported to the appropriate authorities, it is important that you respect the survivor's privacy and maintain confidentiality to the extent possible. Do not share this disclosure with people who do not need to know. Do follow up with the survivor, but do not continue to check in if they do not respond. Let them come to you.

If you have additional questions about your roles and responsibilities you can reach out to the Title IX Coordinator, Erica Conrad at or (630)829-6430. If you want more information about survivor support and victim advocacy you can also reach out to the Violence Against Women Act Grant Coordinator, Bernadette Muloski at or (630)829-1326. For specific information about victim advocacy you can reach out to any of our Community Partners (YWCA, Family Shelter Service, or Arab American Family Services).



**Adapted from Loyola University Chicago, Fulfilling Your Role as a Responsible Employee; Best Practices and Responsibilities for Faculty, Staff and Administrators. Suggestions for what to say adapted from YWCA Metropolitan Chicago, Crisis Intervention Training.

Student Life

Marco Masini
Vice President for Student Life
(630) 829-6124

Krasa Student Center, Room 175
5700 College Rd.
Lisle, IL 60532
8:30 a.m.-5:00 p.m.