The BenAlert emergency notification system enables students, faculty and staff to receive alerts and notifications within minutes by phone, text and/or e-mail messages regarding emergency situations affecting Benedictine University. Alerts are short messages about an urgent or immediate situation. Notifications are follow-up messages that may contain more detailed information that are not as time-sensitive.
BenAlert enables Benedictine University's Emergency Response and Recovery Team (ERRT) to schedule and send personalized voice messages to up to six phone numbers per student, faculty and staff member, and immediately sends messages via four different modes of communication:
Notifying students, faculty and staff immediately is crucial in time-sensitive situations, such as a severe storm or campus closure; therefore it is essential for campus community members to confirm the accuracy of their contact information in the BenAlert system. The BenAlert system is one of many forms of communication the University uses in emergency situations. The more ways the University can communicate, the better for spreading timely information and updates to keep everyone safe. Although we do our best to make contact with everyone, we cannot guarantee that any or all methods will reach everyone.
Contact information included in the BenAlert system will only be used for campus alerts and notifications and will not be made available to any other service.
Students - you may wish to add your parents or other interested parties as additional contacts if you want them to receive alerts.
Faculty and Staff – please note that the BenAlert system will NOT replace departmental notification trees. Those will continue to be used in addition to the other communication vehicles already in place.
If you do not receive a message, students should follow up with Student Life. Faculty/staff should follow up with Human Resources.
The BenAlert system also includes students, faculty and staff from Benedictine University at Springfield and Benedictine University at Mesa campuses.
*Excluding Sodexo, Barnes and Noble, Deltak, Wackenhut and other Benedictine partner staff. New partner employees will be added into Peoplesoft when they submit their bio-demo form to Human Resources.
**The BenAlerts and Notifications 1 primary phone number cannot be opted-out. The BenAlert system is one of the University’s primary communication vehicles in the event of a campus emergency, therefore, University policy requires at least one contact phone number be in the system for each student, faculty and staff member.