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Weekly (ish) IT Newsletters

Every week, we try to put out a new Sway and highlight the various software applications, platforms, and other offerings from the IT department.


Welcome to Outlook and Office 365
September 3, 2019


  • What's New in Outlook 2019
  • Cloud Storage in OneDrive
  • Downloading and Installing Office at Home

Working Collaboratively
October 7, 2019


  • Zx


Creating a Quality Survey

Are you getting enough people responding to your survey? Are you finding that people are abandoning your survey before completing it? Do you even know if people are abandoning your survey?

If you're not getting the desired number of respondents, then your data is skewed and you may not be making the right decision. In this class, we'll look at the different factors that can help improve the response rate for your surveys. Although we will be using Qualtrics for this class, the content is tool-independent.

We will cover:

  • How to choose the appropriate question type
  • When to make a question required and when to make it optional
  • How many questions are too many?
  • How language (wording) affects response rates
  • Teh importanse of spell chekking
  • Publishing your survey to increase response rates

Upcoming Dates

Registration Required

Nov 10, 11:00 AM

Nov 23, 2:00 PM

Dec 10, 11:00 AM


Improving the Audio in Your Videos

If you've taken the previous class on how to do basic video editing, it's time to take the next step and learn the basics of audio editing. While content is critically important, quality audio has a direct and powerful impact on the viewer. Poor audio is often one of the main reasons people stop watching videos. This 90 minute class will help improve the audio in your recordings.

What we cover:

  • Best practices for recording audio
  • Changing the volume of audio in your recording
  • Recording and inserting voice-overs
  • Removing background noise
  • Layering voice with music
  • Finding free and royalty-free music sources

Upcoming Dates

Registration Required

Nov 3, 10:30 AM

Nov 11, 9:30 AM

Nov 19, 1:30 PM

Dec 8, 10:30 AM


MS Planner - Your Online Task Manager

MS Planner is another one of the applications we get through our Microsoft 365 license, but very few people know about it, let alone actually use it. Planner is a task management tool that is very useful for keeping a team or even yourself on schedule and organized.

Learn how to use this online tool to assign tasks, stay on schedule, and keep organized in this one hour class.

We will cover:

  • What is online task management
  • Setting up a Plan
  • Tasks, lists, and assignments
  • Creating a personal to-do plan
  • Creating a team plan

Upcoming Classes

Nov 5, 11:00 AM

Nov 17, 10:00 AM

Dec 3, 1:00 PM


Recordings of Previous Classes

Use Bookings and Zoom for Open Office Hours 

What is covered: Configuring your MS Bookings site, Adding specific time periods when meetings can happen, Setting default meeting lengths, Creating auto-reply confirmation emails with your Webex info, Connecting your Outlook calendar, & Publishing your Bookings page


Basics of Video Editing

What is covered: Understanding the timeline and canvas, Importing your video into Camtasia, Trimming the front and end of your video, Adding Annotations, Using transitions and behaviors, Working with audio, & Exporting your video for sharing

This class uses Camtasia Studio. You can get the download link and activation key by filling out the Software Request Form.


Zoom Available to All Staff & Faculty

All staff, faculty, and students now have their own Zoom account. Host unlimited meetings with up to 200 people, or use your personal room for virtual office hours. (11/18/20)