Coronavirus (COVID-19) Updates →

Please click here for the latest information regarding Benedictine University's response to the Coronavirus (COVID-19) outbreak.

Business Office COVID-19 Information

The Business Office will operate remotely for the majority of the fall semester. There will be limited in-person hours available. A staff member will be available from 10:00 am - 2:00 pm the following days:

  • Monday, November 2nd
  • Thursday, November 5th
  • Monday, November 9th
  • Thursday, November 12th
  • Monday, November 16th
  • Thursday, November 19th
  • Monday, November 23rd

Our telephone and email services are operating as usual. Virtual appointments are available, though not required to speak with a staff member over the phone.

How can I make a payment during this time?

Credit card and ACH (e-check) payments can be made online via MyBenU.
Credit card payments can be made over the phone by calling 630-829-6503.
Checks/money orders/cashier’s checks can be mailed to:

Benedictine University
5700 College Road
Attn: Business Office
Lisle, IL 60532

Please include your student ID when mailing payments.

What should I do if I want to pay cash?

Cash payments are not encouraged at this time. The Business Office recommends getting a money order or cashier’s check instead. If a cash payment must be made, then you’ll need to schedule an appointment with a staff member (see below).


Scheduled Phone Call or Virtual Meeting

Scheduled phone calls or virtual one-on-one meetings via Zoom are offered Monday through Friday during the hours of 9:30 a.m. to 4:00 p.m.

To schedule your phone call or virtual meeting please visit our appointment calendar located here and select the Scheduled Phone Call or Virtual Appointment option located at the top of the page.

If you’ve selected a phone call, a staff member will call you at the scheduled time.

If you’ve selected a virtual meeting, your confirmation email will list the staff member assigned to your appointment and the link to the Zoom Room. You’ll also receive an email reminder 30 minutes before your start time with the link. For questions about your scheduled appointment, please email sar@ben.edu or call 630-829-6503.

In-Person Appointment (during the semester)

In-person appointments are offered Monday through Friday during the hours of 10:00 a.m. to 2:00 p.m. if you need to make a cash payment. Please come to Lownik 105 (Business Office) at your scheduled time. Exact change is encouraged.

To schedule your in-person appointment, please visit our appointment calendar located here and select the In-Person Appointment option located at the top of the page.

Upon scheduling your appointment, you’ll receive a confirmation email with your meeting time and location. For questions about your scheduled appointment, please email gtrapani@ben.edu.

Important Information About Visiting Campus
  • In accordance with University policy, all visitors are required to wear face masks while on campus and should maintain a six-foot distance from anyone not in their immediate family.
  • In-person appointments are limited to three people (including the student).
  • Please note that in-person financial aid meetings are scheduled in 15 minute increments and we will accommodate all meeting extensions to the best of our ability.
  • If you or anyone in your party has symptoms of COVID-19, has been exposed to anyone who has recently tested positive for COVID-19 or has traveled to high-risk areas where COVID-19 is prevalent, we ask that you please reschedule your visit. We look forward to hosting you on campus, but the health and safety of our students, faculty and staff are our top priorities. Thank you!

Business Office

By Mail:
Benedictine University
Business Office
5700 College Road
Lisle, IL 60532

Email:
SAR@ben.edu

Phone:
(630) 829-6503

Fax:
(630) 829-6501

Hours:
Monday - Thursday: 8:30 a.m. - 5:00 p.m.

Friday: 8:30 a.m. - 4:00 p.m.