Student Life

Residence Services

Housekeeping and Event Services

Housekeeping and Event Services personnel provide custodial services and clean all areas except student rooms. Requests for repairs can be made by submitting a work order.

Laundry Facilities

Washers and dryers are available free of charge in each residence hall and apartment. Repair telephone numbers are available on the machines.

Telephone Service

Residents must supply their own telephones. Public telephones are available in each residence hall for emergency use only.

Abuse of telephones may lead to the removal of telephone service by the University. Abuse of service may include but is not limited to:

• Damage of equipment or wiring. 
• Violation of contract provisions. 
• Fraudulent, harassing or illegal use. Residents who experience telephone problems such as harassment, fraud or illegal use of authorization codes should immediately contact the assistant director of Residence Life.

Students who fail to pay telephone charges are subject to late payment and reconnection fees, loss of telephone service and disciplinary action.

Cable TV

Cable television service is provided in all residence hall rooms and apartments. Residents must bring cable-ready televisions. Problems with reception should be reported to Korcett/Xfinity Customer Support at (800) 379-3729.

Wi-Fi/Internet

Wi-Fi and Ethernet connections are available in all the residence halls and Founders’ Woods apartments. Residents can connect their desktop, laptop, phone, gaming system, tablet or other device via an Ethernet cable or University Wi-Fi. Please see the Student Handbook for the statement of Responsible Use of University Technology Resources. Korcett Support is available to help 24/7 with any internet problem. Please contact Korcett Support at (800) 379-3729 for any issue.

Vending Machines

Vending machines for various products are available. Should one fail to function properly, first report it to Residence Life staff who will arrange to post an “Out Of Order” sign on the machine. Then report it to Dinning Services, which will compensate you for your loss and arrange for repair of the machine. Legal action will be taken against any damage or theft of any vending machines and/or the building in which it occurred will be subject to a fine.

Residence Hall Safety

University Police encourages students to take some basic safety precautions to protect yourself, your fellow students, friends and property. Questions about residence hall regulations should be directed to Residence Life.

Safety precautions:

• Lock your door when you are not in your room even if you are only a few doors down. 
• Be suspicious of unknown persons loitering around the residence hall. 
• Never prop or leave exterior doors to residence halls open.
• Keep a record of all your valuables. 
• Call University Police to answer any questions you may have regarding safety. 
• Do not allow unescorted strangers inside (or to remain inside) the building. Call University Police immediately if subjects are unresponsive to your request for them to leave.

University Police are available 24 hours per day, seven days per week and can be contacted at (630) 829-6122 (non-emergency line) or (630) 829-6666 (emergency line).